Recruitment Advisor

• Promote the Troyes School of Design’s programme offering to prospective students by phone, email, and online meetings
• Proactively manage a high volume of prospects by phone, SMS, video conferencing, email, and chat, often making more than 70 outbound calls per day
• Continuously develop knowledge of and master the institution’s programmes and training offering
• Provide prospective students with personalised advice tailored to their needs
• Support prospective students from their initial enquiry through application, admission, enrolment, and final registration
• Guide students towards the programme most aligned with their career aspirations
• Advise international students on visa, immigration, and compliance requirements where applicable
• Build and maintain relationships with prospective students and keep them informed throughout the enrolment process
• Ensure an excellent level of service for students and stakeholders
• Represent the Troyes School of Design in a professional, positive, and engaging manner
• Maintain CRM tools and student information accurately and diligently
• Identify new business and student recruitment opportunities
• Contribute to the continuous improvement of recruitment processes and candidate conversion strategies
• Collaborate with stakeholders across the Troyes School of Design, resource teams, recruitment advisors from other schools, senior management, programme directors, students, parents, schools, referral partners, and service providers

Requirements

• At least 1 year of experience in the higher education sector
• At least 2 years of full-time professional experience in sales, in a role involving closing deals
• At least 1 year of experience managing complex sales cycles involving multiple touchpoints and decision-makers
• At least 2 years of experience meeting revenue targets and performance quotas
• At least 2 years of experience managing a sales pipeline and reporting through a CRM
• Strong sales argumentation, negotiation, and business development skills
• Fast learner with a high level of rigour and attention to detail, along with excellent written and verbal communication skills
• Positive, solution-oriented mindset and an interest in higher education
• Strong analytical and reporting skills
• Good command of English preferred
• Previous experience in education or e-learning preferred
• Bachelor’s degree or honours degree in Marketing, Business, Technology, or a related field preferred
• At least 1 year of experience in a management or team leadership role preferred
• Active listening skills
• Strong ability to identify and understand customer needs
• Commercial acumen
• Excellent verbal communication skills
• Excellent interpersonal skills
• Patience and diplomacy

Core Competencies

Demonstrates expertise in student recruitment and relationship management, with a strong focus on sales strategies and customer needs assessment. Proficient in utilizing CRM tools for managing sales pipelines and reporting, while providing personalized guidance to prospective students.

Highest-signal resume keywords

• Sales Argumentation
• Negotiation Skills
• CRM Management
• Customer Needs Assessment
• Higher Education Experience

Hard Skills

• Sales Management
• Pipeline Management
• Reporting Skills
• Analytical Skills
• Business Development

Soft Skills

• Active Listening
• Attention to Detail
• Excellent Communication
• Interpersonal Skills
• Solution-Oriented Mindset

Certifications & Qualifications

• Bachelor’s Degree in Marketing
• Bachelor’s Degree in Business
• Bachelor’s Degree in Technology

Industry Keywords

• Higher Education
• Student Recruitment
• E-Learning
• Visa Compliance
• Enrollment Process

Tools & Technologies

• CRM Tools