Reactor Service Operation Lead
General Mission
The Operations Group Lead directly impacts the company’s results by effectively managing the human and material resources assigned to them. They ensure team development to guarantee service quality and reinforce the application of Safety, Security, and Quality standards on site.
Key Activities
The Operations Group Lead for Reactor Service will have an operational team of between 10 to 20 people, ranging from technician level 1 to Project Manager. The team is accountable for onsite operation project execution within the “Special Project” entity, primarily handling the Television Inspection contract for Fuel inspection and assistance with the opening and closing of the Vessel. They also ensure customer satisfaction and execute activities as required per the customer contract.
The managed operational team is fully remote and operates in France (95%) or occasionally in the ELA region. The Lead is consequently mobile and has the flexibility to go onsite to ensure team performance as required. The “Special Project” entity in Reactor Service is also in charge of the Mechanical Stress Improvement Process for Stress Corrosion Cracking mitigation, NDE inspection system, Upper Internals component replacement, and related activities.
Human Resources Management
- Assign competent and qualified personnel to meet customer and Westinghouse requirements.
- Allocate the appropriate number of personnel to projects based on defined scopes.
- Promote a culture of safety, security, and customer orientation.
- Maintain team engagement by ensuring application of Westinghouse collective rules.
- Develop training and development plans.
- Set, monitor, and evaluate individual and team performance objectives.
- Facilitate cross‑utilization options following business logic.
Resource Management
- Allocate the necessary equipment and materials for projects.
- Define annual operating budgets and ensure efficient cost allocation.
- Identify recruitment needs.
Technical Results
- Provide technical support based on strong operational feedback to support product development and commercial growth.
Responsibilities and Degree of Autonomy
Responsibilities
- Ensure team performance.
- In coordination with project managers, deliver onsite operations with the appropriate capacity levels.
- Proactively propose optimization and arbitration options in case of conflicts.
Autonomy
- Lead the team independently.
- Independently monitor activity progress, with managerial approval required for financial aspects.
- Report at least bi‑monthly to their manager.
Working Relationships
Hierarchical Relationships
- Reports directly to the Operations Manager.
Functional Relationships
- Works closely with the product group and local support organizations.
- Regularly interacts with contract managers.
Qualifications
- University degree in engineering or related field.
- 5 to 10 years of experience in service provision or engineering.
- Strong knowledge of nuclear services and understanding of strategic and commercial priorities.
- Understanding of business and financial processes.
- Good knowledge of continuous improvement processes.
- Experience in planning and project management.
Problem‑Solving
- Use creative planning and resource management skills to address complex challenges related to planning, skill allocation, costs, and staffing.
- Develop techniques and methods to optimize productivity, minimize costs, and ensure personnel and equipment commitments are met, sometimes on short notice.
- Resolve resource conflicts with outage managers and product managers in a way that maintains customer satisfaction and optimizes business volume.
- Use negotiation and persuasion skills to ensure team engagement in a constantly evolving environment.
- Motivate teams to work efficiently (quality – operations – training).
- Enhance staff performance through feedback and implementation of performance improvement techniques.
Benefits
- Attractive remuneration
- Work‑from‑home allowance
- Employee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household members
- Learning and development opportunities.
- We encourage our employees to participate in community service events and other team‑building activities to strengthen their bonds and inspire each other.
Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.