Quality Systems Specialist (f/m/d)

Overview

Quality Systems Specialist I (H/F/X) | Location: Grasse, France

At IFF, quality is at the heart of everything we do. The Quality Systems Specialist I supports the Quality team in maintaining and continuously improving the Quality Management System while ensuring compliance with customer, regulatory, and certification requirements.

Responsibilities

• Quality Systems & Compliance — Manage and maintain quality system documentation, including policies, procedures, SOPs, work instructions, and related records.
• Support the management and maintenance of site certifications, including ISO 9001, RSPO, and Halal.
• Coordinate and manage the internal audit program, including audit planning, execution support, reporting, and follow-up activities.
• Monitor, track, and follow up on audit findings to ensure timely closure and compliance.
• Support and coordinate the site's mock recall program and related activities.
• Assist in KPI tracking, reporting, and preparation of Management Review meetings.
• Monitor and follow up on CAPAs (Corrective and Preventive Actions) to ensure effective implementation and sustainability.

• Operational Quality — Support the Quality Engineer with day-to-day quality activities and operational priorities.
• Participate in problem-solving investigations and root cause analysis activities.
• Promote and reinforce GMP compliance and quality best practices throughout the organization.
• Support the deployment and monitoring of quality programs and initiatives.
• Coordinate and deliver quality-related training activities.
• Support onboarding and integration of new employees regarding quality systems and site requirements.
• Participate in cleaning validation activities and documentation review.
• Support Management of Change (MOC) processes and associated assessments.
• Contribute to continuous improvement initiatives aimed at enhancing quality, compliance, and operational performance.

Qualifications

• Bachelor's degree or equivalent in Quality, Chemistry, Engineering, Life Sciences, or a related field.
• Initial experience in Quality Assurance, Quality Systems, Regulatory Compliance, or a manufacturing environment is preferred.
• Knowledge of Quality Management Systems and applicable standards.
• Familiarity with ISO 9001, GMP principles, auditing processes, and CAPA management.
• Experience with documentation control and quality records management.
• Proficiency in Microsoft Office applications; experience with quality management software or SAP is a plus.
• Strong written and verbal communication skills in English.

Preferred / Stand Out

• Attention to detail and strong organizational skills.
• Analytical and problem-solving mindset.
• Ability to manage multiple priorities and deadlines.
• Collaborative approach and stakeholder management skills.
• Continuous improvement mindset.
• Commitment to quality, compliance, and customer satisfaction.

Why Join Us?

• A collaborative and inclusive work environment.
• Opportunities for professional growth and development.
• Exposure to international quality standards and best practices.
• The opportunity to contribute to a culture of continuous improvement and operational excellence.
• A workplace committed to safety, quality, sustainability, and innovation.

Job Details — Job Title: Quality Systems Specialist I | Req ID: R19484 | Location: Grasse, France

IFF is an Equal Opportunity Employer and values diversity in the workplace.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. We value the diverse mosaic of ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more. At IFF, we make joy through science, creativity and heart. As the global leader in flavors, fragrances, food ingredients, health and biosciences, we deliver groundbreaking, sustainable innovations that elevate everyday products – advancing wellness, delighting the senses and enhancing the human experience. We value an inclusive, creative workplace where all individuals can thrive and do their best work. We consider all qualified candidates equally and based on merit, without regard to religion, ethnicity, national origin, race, age, veteran status, gender identity or expression, sexual orientation or disability.