Quality Manager

Are you passionate about quality management systems, ISO certifications, audits, regulatory compliance, and continuous improvement?

We are seeking a Quality Manager to lead, coordinate, and continuously improve the organization's Quality Management System (QMS) across multiple sites. Reporting to the Quality Director/Quality Manager, this role serves as the primary quality partner for operational leaders and is responsible for deploying quality strategies, ensuring compliance with standards, driving certification initiatives, and fostering a strong quality culture throughout the organization.

The ideal candidate combines expertise in quality systems, risk management, auditing, compliance, and continuous improvement with strong leadership and stakeholder management capabilities.

Key Responsibilities

Quality Strategy & Governance

• Deploy and implement the organization's quality policy across multiple sites.
• Lead and coordinate quality initiatives aligned with business objectives.
• Promote a strong culture of quality throughout the organization.
• Ensure integration of quality principles into daily operational practices.
• Drive continuous improvement of the Quality Management System (QMS).

Certification & Quality Programs

• Lead certification projects and compliance initiatives including:
• ISO 9001
• ISO 14001
• EcoVadis
• Other applicable standards
• Coordinate certification preparation, implementation, and maintenance activities.
• Ensure ongoing compliance with certification requirements.
• Monitor quality performance against established standards and objectives.

Process & Risk Management

• Analyze:
• Customer Complaints
• Quality Incidents
• Performance Indicators
• Conduct root cause investigations and identify improvement opportunities.
• Develop and monitor corrective and preventive action plans.
• Ensure compliance with regulatory, customer, and industry requirements.
• Strengthen risk management processes across business operations.

Audit Management & Compliance

• Plan, prepare, and lead:
• Internal Audits
• External Audits
• Certification Audits
• Identify gaps, findings, and compliance risks.
• Coordinate corrective action implementation and closure.
• Maintain audit readiness across all sites.
• Support regulatory inspections and compliance reviews.
• Lead continuous improvement initiatives using quality methodologies.
• Define, track, and report on quality KPIs and performance measures.
• Promote structured problem-solving techniques.
• Drive preventive and corrective action programs.
• Support operational excellence and quality improvement projects.
• Coordinate quality activities across multiple locations.
• Lead and support local quality representatives and site quality contacts.
• Ensure consistent implementation of quality processes and standards.
• Facilitate communication and knowledge sharing between sites.
• Build organizational alignment around quality objectives.

Reporting & Stakeholder Management

• Prepare quality reports, dashboards, and performance updates.
• Present results and recommendations to local and corporate leadership.
• Serve as the key quality contact for site management teams.
• Provide guidance and support on quality-related issues.
• Influence stakeholders to support compliance and improvement initiatives.

Training & Change Management

• Educate and coach employees on quality standards and best practices.
• Support quality awareness and training programs.
• Drive adoption of new quality processes and systems.
• Facilitate organizational change related to quality initiatives.
• Promote employee engagement in continuous improvement efforts.

Qualifications

Education

• Master's Degree (Bac+5), Engineering Degree, or equivalent in:
• Quality Management
• Manufacturing
• Related Technical Discipline

Experience

• 3–5+ years of experience in:
• Quality Management
• Quality Assurance
• Quality Systems
• Experience in multi-site environments preferred.
• Experience leading audits and certification programs.
• Experience working within regulated or certified management systems.