Provident Insurance Claims Administrator

Responsibilities

• Handle claims (incapacity, disability, daily allowances, death) from opening to settlement
• Assemble claim files, review supporting documents and policy coverages, and follow up on missing documentation
• Monitor payments and disbursements
• Handle incoming calls to advise our clients (HR contacts)
• Manage contract lifecycle: registration/deregistration and collection of contributions/premiums

Requirements

• You have prior experience in a similar role
• Ideally gained in provident/group risk insurance
• Recognised for your rigour, responsiveness and organisational skills
• Strong interpersonal skills and a team spirit
• Comfortable with digital tools (Office 365)
• Good command of French, both written and spoken

Soft Skills

• rigour
• responsiveness
• organizational skills
• interpersonal skills
• team spirit