Proposal Specialist - Professional Services Sales

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

As a Proposal Specialist within the Professional Services Content division, you will be responsible for supporting the sale of services to our customers. You will primarily work within the Professional Services sales team and support the entire sales cycle, from proposal development to opportunity booking.

Your impact

Your role will place you at the heart of our sales and delivery processes. You’ll act as the main point of contact for the sales team, assisting them with:

• Drafting proposals and preparing opportunity quotes
• Initiating the approval process in our CRM in accordance with our policies and procedures
• Following up on the booking of sales opportunities
• Keeping the CRM system up to date
• Maintaining our documents repository up to date

You will also support the Professional Services Delivery organization by:

• Obtaining the necessary approvals for any subcontractor involvement
• Drafting statements of work for subcontractors
• Initiating the approval process in our CRM

Occasionally, you will also be responsible for managing simple sales opportunities under the supervision of a sales representative.

You are great at

• Being a team player: interacting with the team, understanding their needs, and providing day-to-day support
• Diligently following Sales Operations–related processes
• Finding creative ways to improve and accelerate existing process/workflows
• Communicating effectively with stakeholders outside your organization, and building and maintaining trustful relationships with them

What It Takes

• Background in Sales Operations, preferably within a software company.
• Strong understanding of key sales business processes and ordering mechanisms,
• Knowledge of CRM solutions (Salesforce or equivalent),
• Ability to work in a fast-paced, demanding environment and meet deadlines while maintaining a high level of quality,
• Experience working in an international environment,
• Full professional proficiency in business English and French

Career path:

This position offers the opportunity to evolve into a services sales role, with progressive responsibility for developing opportunities and achieving sales targets.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.