Professional Services Specialist F/M

How will you shape our tomorrow

Professional Services Specialists guide Operating Companies (OpCos) end to end through onboarding and integration with SPARK platform.

They translate integration patterns into executable solutions, safeguard quality and timelines, and ensure smooth implementations—from intake to hypercare—with a focus on adoption, reuse, and durable standards.

Key responsibilities

• Lead planning and execution for assigned OpCos.
• L2 support; coach Juniors and manage escalations.
• Present integration patterns; guide implementation & mapping.
• Define test strategies and acceptance criteria; coach OpCos on testing.
• Run status meetings and stakeholder updates; manage risks/issues.

Core Competencies

• Technical: solid grasp of patterns (sync/async, pub/sub, bulk), API lifecycle, basic observability and C# / .NET.
• Professional: stakeholder management (operational/management), prioritization, scope negotiation.
• Process & Quality: oversee change, release, and test management.

KPIs / Success Metrics

• % integrations delivered on time/on scope, first time right.
• Mean time from issue → resolution (L2).
• Quality: lower defect density in SIT/UAT.
• OpCo adoption of SPARK capabilities.

The experience you bring

• At least 4 years in integration/consulting.
• Experience with project coordination, test strategy, stakeholder management.
• Able to handle multiple OpCos in parallel.

Benefits that await you

75% reimbursement of your monthly or annual transport pass.

Swile Ticket restaurant card.

Gym exclusively reserved for the company and made available to employees free of charge.

Sustainable mobility package.

Health insurance & Welfare.

Employee Savings Plan & Profit Sharing Bonus.

We encourage you to apply even if your experience doesn't align perfectly with the job description. Don't hold back because you feel you don't tick every box. At Sonepar, we value your skills, your passion and if your career journey has had remarkable twists and turns, it only adds to your unique story. We ensure we create an inclusive environment where everyone feels welcomed and valued for their uniqueness. Regardless of physical abilities, office requirements, gender, sexual orientation, academic backgrounds or other diversity dimensions, every position at Sonepar is open to individuals who share our core values and engagements. We aim to ensure our job listings resonate with everyone and truly represent the diversity we embrace and we are proud to have the GEEIS Label (Gender Equality for European & International Standard) and to be partner of AGEFIPH (Association de Gestion du Fonds pour l’Insertion Professionnelle des Personnes Handicapées).