Professional Services Sales
About the Role
As a Professional Services Sales, you will be a strategic, client‑facing expert responsible for driving the sales of BlackLine's implementation services. Your primary focus will be consulting with prospective and existing customers to understand their business needs, defining the scope of work, and preparing comprehensive Statements of Work (SOWs). This role requires a blend of sales acumen and deep expertise in the BlackLine product, finance operating models, and industry trends. You will work closely with Sales Account Executives and other internal teams to design tailored solutions and ensure a seamless customer journey from initial sale through project completion.
Responsibilities
- Partner with customers to understand their unique business needs and processes, ensuring a clear and accurate picture of their goals for every implementation project.
- Prepare clear and comprehensive Statements of Work (SOWs) that outline project scope, deliverables, timelines, and costs.
- Contribute to our team’s success by achieving services sales goals and key performance indicators.
- Build and nurture a pipeline of new business opportunities by connecting with both new and existing customers.
- Keep track of your sales activities, customer interactions, and opportunities using CRM tools to ensure seamless collaboration.
Qualifications
- Experience in a client‑facing role, preferably within the SaaS or accounting software sectors. (Consulting or technical sales experience is also welcomed.)
- Good understanding of fundamental accounting principles and familiarity with financial software applications.
- Ability to analyze project requirements and estimate the effort needed for a successful software implementation.
- Experience creating and discussing Statements of Work or similar project‑scoping documents is highly beneficial.
Benefits and Culture
- A technology‑based company with a sense of adventure and a vision for the future. Every door is open, and you’ll bring your brains and problem‑solving skills to a winning team.
- A culture that is kind, open, and accepting. People can embrace what makes them unique, and diverse backgrounds and interests cultivate varied thought and perspectives.
- A culture that empowers continuous growth and learning. BlackLine offers a variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.
BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
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