Professional Services Consultant - SaaS/DMS (m/f/d)

Why should you join?

DocuWare stands for globally distributed, international teams and an open corporate culture that invites you to help shape it. Mobile work and flexible working hours are part of our everyday life.

Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries? In that case, we are happy to welcome you to the team.

Your Responsibilities

Join our dynamic team in France as a Professional Services Consultant (m/f/d) and become a key player in our mission to revolutionize business processes across the region. Leverage your expertise to lead projects from start to finish, designing solutions that perfectly align with client objectives. Help us shape the future of document management and workflow automation in France.

Key Responsibilities

• You will be the driving force behind the delivery of our projects, ensuring they are delivered on time, within budget and to the highest standards.
• As a customer‑facing role you will be responsible for managing customer expectations with a strong focus on customer satisfaction.
• You conduct discovery workshops to gain a deep understanding of the client’s business processes.
• You document the client’s business processes and translate them into requirements for the DocuWare solution.
• You configure and implement the DocuWare solution, ensuring it meets the client’s needs and expectations.
• You maintain a strong focus on customer satisfaction and proactively address any issues or concerns.
• You guide and lead the client to maximise the benefits of digitising their processes with DocuWare.
• You effectively oversee project timelines, deliverables, and budgets to ensure the successful implementation of multiple projects simultaneously.

What you need to succeed

• You have successfully completed a degree (preferably in business informatics) or comparable training with relevant knowledge in the IT sector.
• You have already gained several years of practical work experience as an IT consultant or in the implementation of IT projects.
• You have strong project management skills and a demonstrated ability to manage multiple projects simultaneously.
• You are characterised by excellent communication, interpersonal and facilitation skills.
• You can conduct thorough discovery workshops and create accurate process documentation.
• You are experienced in pre‑sales and post‑sales support.
• You are customer‑focused and driven by a passion for improving business processes through innovative solutions.
• You have excellent French and English communication skills.

What we can offer

There are many great reasons to join DocuWare – our company culture is only one of them.

As part of the DocuWare team, you will benefit from many advantages:

• Globally distributed, international teams: You will find our teams working in Germering, New York, Sofia or other worldwide locations.
• Flexible work location and hours: You work from home in France and have the flexibility to arrange your own working hours.
• Great team: We want to build the best team and the best processes in the world.
• Sustainability and social commitment: DocuWare stands for paperless work and supports volunteer organisations and local sports clubs.
• Team spirit: Regular employee and team events (virtual or on‑site) ensure excellent collaboration with colleagues around the world. Every quarter you will visit our office in Germering, where all the colleagues from Europe come together for one week.
• Wide scope for responsibility and creativity, flat hierarchies, short decision‑making channels .
• Performance‑oriented salary package with an attractive commission model.
• A stable job with a well established and growing company.

Your hiring partner

Anja Krieling Recruiting & Employer Branding Specialist