Product Owner – Operational/Delivery Lead

Responsibilities

• Manage and operate the IT Performance Cockpit backlog
• Define, structure and maintain a centralized backlog of KPIs, dashboards and use cases
• Ensure prioritization aligned with Group IT strategy and business needs
• Maintain consistency across all IT performance domains
• Ensure strong rigor in KPI definitions, methodologies and calculation rules across entities
• Contribute to the evaluation of IT performance against market benchmarks and industry standards
• Develop and maintain a deep and structured understanding of IT performance KPIs
• Define KPI frameworks, calculation rules, thresholds and measurement methodologies
• Validate data sources and ensure reliability and consistency across entities
• Continuously challenge KPI relevance to maximize decision-making value
• Coordinate IT, Data and BI teams for KPI and dashboard implementation
• Ensure translation of KPI definitions into data models, pipelines and reporting solutions
• Track delivery progress, risks, dependencies and timelines
• Ensure data quality, consistency and reliability of KPI outputs
• Challenge data inconsistencies and ensure alignment between KPI logic and data outputs
• Support industrialization and automation of reporting

Requirements

• At least 5 years of experience in Product Owner, Business Analyst or IT Project Management roles
• Good experience in data, reporting, BI or IT performance environments
• Experience working with complex data environments and multiple data sources

ATS Optimization Keywords

Hard Skills

• KPI Definition
• Data Modeling
• Reporting Solutions
• Performance Benchmarking
• Data Validation
• Calculation Methodologies
• Dashboard Implementation
• Data Pipeline Management
• Risk Tracking
• Automation of Reporting

Soft Skills

• Analytical Thinking
• Problem Solving
• Collaboration
• Communication