Product Manager - Money & Compliance

About Shotgun

Shotgun is a leading platform dedicated to empowering live music event organizers and touring artists, driving the future of the live music industry. Our mission is to build the infrastructure that enables live music to thrive.

We provide powerful tools to sell tickets, build strong brands, and connect with fans in meaningful ways. From 2020 to 2025, Shotgun grew GMV 25x and revenue 40x, reaching profitability. Today we support more than 10,000 clients and over 8,000,000 users across Europe, the U.S., and LATAM.

In the past seven years, Shotgun has raised €10M. We are a lean and dynamic team of ~100 people, with offices in Paris, Marseille, Miami, São Paulo, Lisbon. Our culture is built on passion, commitment, ownership, and humility.

Organisation

Our product org is split into three tribes: Platform, Core Ticketing, and Distribution.

We are forming a new Money & Compliance Squad inside our Platform Tribe, and we are looking for a Product Manager who will own it.

The squad will consist of two engineers and one product manager. The scope is mostly technical and backend, but collaboration with other squads is required.

Role & Scope

You will own the payment platform that powers every transaction across our marketplace and drive regulatory compliance across all our markets.

• Payment processing
• Tax and invoicing
• Regulatory compliance
• Pricing engine

Compliance, legal, and reliability are product and business problems, not a "legal formality" or a "tech issue." Each new market brings new rules, and your job is to turn them into scalable products, not one‑off workarounds.

You report to the Head of Product and you are the interface for money and compliance topics.

Responsibilities

• Own the roadmap for the payment platform and for compliance across Europe, the U.S., and LATAM.
• Speak with organizers and fans regularly to understand where money actually hurts.
• Help define the metrics that matter for the squad and track them rigorously.
• Be the single point of contact for money and compliance: legal, finance, ops, GTM, and the other product squads.
• Drive the reliability of payment flows (checkout, refunds, fraud) and accounting flows (KYB, payouts, billing, reporting).
• Work daily with two engineers to spec, prioritize, build, and ship. We do not use scrum or kanban, and we do not expect PMs to babysit developers.

Qualifications

• Strong background in payments, fintech, or marketplace money flows, or in legal, regulatory, or compliance. Real depth in one of these areas is required.
• Thought focus on concepts and data models rather than user flows or UI. Ability to map domain structures (payment intents, invoicing items, connected accounts, etc.).
• Hands‑on and autonomous; prefers digging into VAT edge cases or failing payouts in data rather than writing strategy decks.
• Treats money and compliance as product problems and can hold own in a room with legal, finance, and business stakeholders.
• Ability to translate a business or regulatory problem into a technical one, and back again, in writing and dialogue.
• Sense of ownership; does not blame or make excuses when goals are missed; stays humble and gets back to work.
• Fluency in English and French is required.

Compensation & Perks

• Competitive salary.
• Team off‑sites and events.
• Shotgun event credits: quarterly credits to enjoy live events.
• Egym Wellpass: preferential rates for gyms and sports.
• Sustainable mobility bonus: for eco‑friendly commuting like biking.
• Swile lunch card: meals and more.
• Alan health insurance: full coverage for your health needs.
• Childcare support.
• Remote friendly; Paris preferred. Recurring trips to the office are expected even if working part‑time from home.

Equal Opportunity Statement

Historically, tech companies have failed to represent inclusivity and diversity. At Shotgun, we are committed to fostering a diverse and inclusive workplace. We strongly encourage women and people of underrepresented groups to apply for this job if they are interested.