Product Manager Digital Identity (H/F)

Edenred is moving from a landscape of local solutions to a unified, groupwide approach for identity and activation. The Digital Identity domain provides transversal capabilities consumed by our applications and e-commerce platforms, supporting B2C, B2B and B2B2C use cases. In this role, you will accelerate convergence and adoption of domain products, harmonize practices and drive reuse at scale.**YOUR ROLE**As Product Manager Digital Identity, your main responsabilities will be :**1. Product strategy and vision**

• Define the ambition, value proposition and roadmap for your product(s) in alignment with the Digital Identity domain vision and market/country needs.
• Prioritize problems and initiatives through measurable objectives (OKRs), business cases and impact/effort analysis.**2. Discovery and design**
• Lead continuous discovery with users and stakeholders (markets, business teams, Legal/Security, Tech).
• Formalize needs (user stories, PRDs) and frame functional and non-functional requirements (performance, security, privacy, resilience, scalability); craft great UX with Design.**3. Delivery and operations**
• Drive backlog, releases and delivery with engineering (agile/lean), and track quality (testing, acceptance criteria) and production reliability.
• Implement observability (metrics, alerting, SLO/SLA) and run continuous improvement.**4. Convergence and integrations**
• Ensure interoperability across domain products (identity/access, verification, consent/preferences, notifications, marketing tools) and their harmonized integration within Edenred's ecosystem.
• Define standards for APIs, events and data models to enable reuse at group level.**5. Governance, compliance and security**
• Embed privacy-by-design and security-by-design in partnership with Legal/Privacy/Security.
• Document governance (usage policies, controls, audits) and manage risks (operational, regulatory, third-party).**6. Data, measurement and quality**
• Define success metrics and dashboards (adoption, performance, data quality, satisfaction).
• Ensure data integrity, freshness and traceability (e.g., state propagation, identifiers, preferences) with data platform teams.**7. Country rollout and change management**
• Establish "minimum viable" then "advanced" rollout paths, with integration kits, configuration templates and migration plans.
• Lead the country community, provide support, training and documentation, and feed insights back into the roadmap.**8. Stakeholders and vendor management**
• Align and arbitrate with Product, Data, Engineering, Security, Legal and local market teams.
• Where relevant, conduct vendor evaluations/contracts, define SLAs and monitor partner performance.**9. Define and track KPIs**
• Adoption and convergence: countries/products onboarded, use-case coverage, reduction of local solutions.
• Experience and reliability: availability, latency, stability, UX quality.
• Data and compliance: data quality/completeness, traceability, compliance/security incidents.
• Time-to-market and efficiency: roadmap adherence, velocity, MTTR, costs and SLA attainment.
• Satisfaction: user feedback, NPS/CSAT, market and stakeholder satisfaction.**YOUR PROFILE****Professional & technical**
• Proven experience (level to be defined) in Product Management of cross-domain/platform capabilities in an international environment.
• Mastery of the end-to-end product lifecycle: discovery, prioritization, delivery, internal go-to-market, operations and continuous improvement.
• Solid understanding of application architectures and integrations (APIs, events), non-functional requirements (security, performance, privacy), and the principles of identity/access, preference/consent, notifications and verification.
• Data fluency: define metrics, analyze outcomes and make data-driven decisions.
• Agile/lean practices, backlog/roadmap management, PRD/user story writing, and experiment/test design.**Soft skills**
• Excellent communication and cross-functional influence, including with central and local leadership.
• Strong prioritization and execution, autonomy, rigor and results orientation.
• User empathy, analytical mindset and curiosity; ability to manage ambiguity and drive convergence.
• Team player with a global mindset; comfortable in multicultural settings.**Languages**
• Fluent English required; another language is a plus

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