Product Manager

Product Manager

Location: IE-Dublin | FR-Paris

What you will do

As a Product Manager at DocuSign, you will play a crucial role in shaping the future of our trust and Digital Signature space. You will be responsible for defining product strategies, overseeing impactful customer‑facing products globally, and collaborating with cross‑functional teams to develop innovative solutions that enhance customer experiences and drive business value. This role requires a strong understanding of both business and technology, as you will need to identify market opportunities, translate customer needs into actionable product features, and lead product roadmap from discovery and scoping to launch, as well as customer adoption and conversion. Your ability to balance strategic vision with tactical execution, along with excellent communication and interpersonal skills, will be vital in driving product success and fostering collaboration among diverse teams.

This position is an individual‑contributor role reporting to the Product Management Director.

• Define and drive the vision, strategy, and roadmap for your product area, ensuring alignment with overall company goals and the Intelligent Agreement Management platform
• Develop a deep understanding of key personas and jobs to be done by closely working with customers, User Research, and Marketing
• Partner closely with Engineering and Design teams to ensure product functionalities to translate product strategy into detailed product requirements, user stories, and acceptance criteria
• Learn, measure, and improve key business and customer metrics in collaboration with Data Science, identifying areas for continuous testing, experimentation, and evolution

What you bring

Basic

• 5+ years of hands‑on Product Management experience, ideally within a SaaS, enterprise software, or highly regulated technology environment
• Experience managing the full product lifecycle from inception to launch, including defining MVP scope, writing detailed PRDs, and managing complex dependencies
• Experience utilizing data tools to track KPIs, and drive product decisions based on customer behavior
• Experience leading and collaborating closely with Engineering, UX/UI Design, and Product Marketing without formal authority
• Experience conducting customer interviews, working with user research teams, and translating user pain points into Jobs‑to‑Be‑Done
• Bachelor's degree in Computer Science, Engineering, Business, or a related technical/analytical field (or equivalent practical experience)

Preferred

• Prior experience in digital signatures, public key infrastructure (PKI), identity verification (IDV), cryptography, or compliance/security frameworks (e.g., eIDAS, SOC2, GDPR)
• Experience building features that integrate into broader ecosystem platforms (like DocuSign's Intelligent Agreement Management) or working with public APIs and integrations (e.g., Salesforce, Microsoft)
• Background in growth loops, monetization, or conversion optimization strategies
• Master's degree, MBA, or relevant industry certifications