Product Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents, allowing companies to create, commit, and manage agreements through its Intelligent Agreement Management platform.

What you’ll do

As a Product Manager at Docusign, you will shape the future of our trust and Digital Signature space by defining product strategy, overseeing customer‑facing products globally, and collaborating with cross‑functional teams to develop innovative solutions that enhance customer experiences and drive business value.

Responsibilities

• Define and drive the vision, strategy, and roadmap for your product area, ensuring alignment with overall company goals and the Intelligent Agreement Management platform
• Develop a deep understanding of key personas and jobs to be done by working closely with customers, User Research, and Marketing
• Partner closely with Engineering and Design teams to translate product strategy into detailed requirements, user stories, and acceptance criteria
• Learn, measure, and improve key business and customer metrics in collaboration with Data Science, identifying opportunities for continuous testing, experimentation, and evolution

Job Designation

Hybrid: Employee divides time between in‑office and remote work, with minimum 2 days per week in office. Positions are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role.

Basic Qualifications

• 5+ years of hands‑on Product Management experience, ideally within a SaaS, enterprise software, or highly regulated technology environment
• Experience managing the full product lifecycle from inception to launch, including defining MVP scope, writing detailed PRDs, and managing complex dependencies
• Experience utilizing data tools to track KPIs and drive product decisions based on customer behavior
• Experience leading and collaborating closely with Engineering, UX/UI Design, and Product Marketing without formal authority
• Experience conducting customer interviews, working with user research teams, and translating user pain points into Jobs‑to‑Be‑Done
• Bachelor's degree in Computer Science, Engineering, Business, or a related technical/analytical field (or equivalent practical experience)

Preferred Qualifications

• Prior experience in digital signatures, public key infrastructure (PKI), identity verification (IDV), cryptography, or compliance/security frameworks (e.g., eIDAS, SOC2, GDPR)
• Experience building features that integrate into broader ecosystem platforms or working with public APIs and integrations (e.g., Salesforce, Microsoft)
• Background in growth loops, monetization, or conversion optimization strategies
• Master's degree, MBA, or relevant industry certifications