Product Integration Manager

Job description

We are looking for a Product Integration Manager to join our Product team. You will work closely with the Account Management and Sales teams and serve as the bridge between product, engineering, and partner teams.

Responsibilities

• Act as the primary technical point of contact for partners during onboarding and integration.
• Guide clients through continuous implementation of our API‑based BaaS platform (cards, accounts, payments, compliance features).
• Translate complex product capabilities into clear integration paths and help partners build optimal solutions using market knowledge and best practices.
• Collaborate closely with Product, Engineering, Sales, and Account Management teams to ensure smooth transitions from sales to go‑live.
• Contribute to the continuous improvement of our documentation, SDKs, and developer experience.
• Collect and relay partner feedback to inform product roadmap and improve future integrations.
• Respond to functional and technical questions from partners by understanding their context and needs.
• Occasionally assist in pre‑sales technical discussions or solution scoping.

Qualifications

• 3–6 years of experience in technical onboarding, solutions engineering, product integration, or similar roles in a fintech, BaaS, payments, or API‑first company.
• Experience working with clients in highly regulated industries (banking, payments, fintech).
• Fluent in French and English, comfortable leading technical discussions and writing in both languages.
• Ability to understand and explain technical concepts from developers to C‑levels.
• Comfortable working with APIs, webhooks, and developer tools; can read and explain JSON, HTTP responses, etc.
• Detail‑oriented, curious, and a natural problem solver.
• Collaboration: empathetic, skilled, frank; eager to challenge and learn.

Benefits

• Holidays: 25 days + RTT
• Meal vouchers: Swile card covering meals during work days.
• Transport: monthly mobility package for employees, usable for alternative commuting modes.
• Health insurance (mutuelle): Alan.
• Sports: discounts through Classpass and Gymlib.
• Hybrid remote policy: ability to work from home for 2 days per week.
• Offsite: once a year gathering to reconnect and discuss topics.
• Diversity and inclusion: ongoing effort to improve.

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.