Product Director - Communication & Collaboration (F/M) - Paris/Lyon/Sophia-Antipolis/Krakow/Zurich

LumApps is now more than just an Employee Experience Platform – it is an AI‑powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees. The platform is a proven leader in the market with a uniquely strong vision and product, deployed by Fortune 500 clients worldwide and delivering meaningful business benefits. LumApps has been recognized as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions and in the Intranets Forrester Wave, and is regularly selected for the French Tech Next40/120 program.

In 2025, LumApps strengthened its leadership position by partnering with Beekeeper, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers – from HQ to the frontline.

Our mission is to make people feel that they belong and have a purpose, creating an environment where all employees are engaged and work together towards the same goal. Over 700 leading companies trust our solution to improve productivity, transform employees into ambassadors, connect them efficiently, reduce turnover, accelerate onboarding, enhance collaboration, and improve customer experiences.

Product Director – Communication & Collaboration

We are looking for an experienced Product Director to lead one of our product tribes, Communication & Collaboration (C&C). This tribe is the core of the LumApps platform, focused on creating and distributing engaging content, knowledge management, and real‑time collaboration features for thousands of customers and millions of users. The role is critical in shaping vision, strategy, and execution, ensuring delivery of customer and business value.

• Define and maintain a strategic, data‑informed tribe roadmap aligned to company objectives, customer needs, and market trends.
• Ensure alignment of team‑level roadmaps, sequence bets, manage interdependencies across tribes, and deliver against commitments.
• Act as the subject‑matter expert for key buyer personas, engaging customers, prospects, and GTM teams with a compelling narrative.
• Institutionalize discovery, experimentation, and evidence‑based decision making (qualitative/quantitative research, product analytics, market signals).
• Mentor and develop product managers; raise the bar on decision quality, prioritization, and backlog hygiene.
• Define, track, and communicate KPIs/OKRs for the domain (adoption, activation, engagement, satisfaction).
• Partner with Engineering, Design, Data, Sales, CS, Marketing, and PX; serve as escalation point to resolve conflicts and keep delivery unblocked.
• Drive the Agentification of core Communication & Collaboration workflows, focusing on AI agents for content creation, real‑time scoring, and multi‑style rewriting to amplify content quality and reach.

Measurement & Impact

• Increased adoption and engagement of Communication & Collaboration use cases across the customer base.
• A clear, data‑informed tribe roadmap accelerating LumApps' growth in intranet and real‑time communication.
• Strong cross‑team and cross‑functional collaboration, ensuring the tribe operates effectively, aligns with company priorities, and influences broader product strategy.

Qualifications & Experience

• Proven experience as a Product Director, Head of Product, or Senior Product Manager, leading multiple teams in a B2B SaaS environment.
• Strong balance of strategic vision and execution ability, with a track record of driving measurable product adoption, usage, and satisfaction.
• Experience scaling product organizations, managing PMs, and influencing across functions.
• Deep customer empathy and ability to act as a trusted expert for buyer personas and customer needs.
• Excellent stakeholder management and communication skills, building alignment across diverse teams and priorities.
• Strong understanding of go‑to‑market collaboration with Sales, CS, and Marketing.
• Familiarity with modern product discovery frameworks (continuous discovery habits, dual‑track agile).
• Experience and strong understanding of Internal Communication, Knowledge Management, and Real‑Time Collaboration domains.
• Professional proficiency in English (C1 or equivalent).
• AI feature launch & infrastructure expertise: proven experience launching AI‑powered features (e.g., Agents, LLM‑based copilots) and understanding of underlying infrastructure (RAG systems, Agent Hubs, AI Trust & Governance models).

Bonus Points

• Background in pricing and packaging strategy.
• Public speaking or thought leadership experience as a domain expert.
• French and/or German business fluency.

Benefits

If based in France:

• Hybrid work model – 2 days at the office, 3 days remote.
• RTT days – 10 extra days off per year.
• Meal vouchers (SWILE) + free snacks & coffee.
• Yoga classes – mindful break at the Paris office.
• Supportive parental leave and family moments, including a Christmas party for children.
• Health insurance (ALAN) – 60% covered + full life & disability cover.
• Afterworks, team celebrations & seasonal parties.
• Equipment of your choice.
• French & English lessons, professional development & access to Leeto CSE.

If based in Switzerland:

• Hybrid work model – 2 to 3 days at the office.
• 25 days of annual leave.
• Pension scheme plan with 3 options.
• Afterworks, team celebrations & seasonal parties.

If based in Poland:

• Phone & home internet costs reimbursement up to 80 PLN/month.
• Private health care package with Luxmed – covered for you and partially for your partner/family.
• Cafeteria benefits – monthly budget for sport cards or other purchases.
• Creative Allowance – paid as 1000 PLN gross/month.
• Home office set‑up reimbursement up to 1000 PLN.
• 26 days of annual leave/year and 2 mental health days off per year.

Benefits listed above are part of the compensation package for the contract of employment.

We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.