Product Director - Communication & Collaboration (F/M) - Paris/Lyon/Sophia-Antipolis/Krakow/Zurich

LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and employees.

LumApps is a proven leader in the dynamic market with a unique vision and product. It has been deployed by Fortune 500 clients around the world, delivering meaningful business benefits. LumApps is a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions and in Intranets Forrester Wave, and is regularly selected for the French Tech Next40/120 program.

In 2025, LumApps strengthened its leadership position by partnering with Beekeeper, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers.

Our mission: To make people feel that they belong and have a purpose. To create an environment where all employees are engaged and work together toward the same goal. Over 700 leading companies trust our solution to improve the productivity of their teams with AI-powered Collaborative Experience Platform integrated with Google and Microsoft suites; transform employees into ambassadors; make them more efficient and connected; and help companies reduce turnover, accelerate onboarding, collaborate better and improve customer experiences.

With a team of over 600 Lumies spread across 11 offices, we support large enterprises worldwide. We are driving an ambitious phase to become a clear leader in our market and shine worldwide. We are looking for individuals excited to actively participate in this transformation.

Team

LumApps is on a mission to make every employee feel connected, informed, and empowered. We are building the first AI Employee Hub, helping organizations communicate, collaborate, and automate work so teams can focus on what matters most.

Product Director

We are looking for an experienced Product Director to lead one of our product tribes, Communication & Collaboration, which is the core of the LumApps platform. The role is critical in shaping vision and strategy, driving roadmap execution, and ensuring delivery of customer and business value.

As Product Director, you’ll be both a strategist and an operator: defining and maintaining a clear roadmap, mentoring product managers, and representing the voice of our customers and buyer personas.

You will be the Product Lead of a dynamic tribe composed of 4 teams (CMS, Social, Play, Frontline Comms), directly managing 3–4 Product Managers. The teams are distributed across our main R&D hubs. Working closely with engineering, design, and other cross‑functional partners, you will play a key role in driving alignment, empowering teams, and ensuring consistent delivery across locations.

Missions

• Set the tribe strategy and portfolio: Define and maintain a strategic, data‑informed roadmap aligned to company objectives, customer needs, and market trends.
• Drive execution across multiple teams: Ensure alignment of team‑level roadmaps, sequence bets, manage interdependencies, and deliver against commitments.
• Be the persona subject matter expert and external voice: Act as the subject‑matter expert for key buyer personas; engage customers, prospects, and GTM teams with a compelling narrative.
• Champion discovery and validation: Institutionalize discovery, experimentation, and evidence‑based decision‑making.
• Lead and grow PM talent: Mentor and develop product managers; raise the bar on decision quality, prioritization, and backlog hygiene.
• Own outcomes and transparency: Define, track, and communicate KPIs and OKRs for adoption, activation, engagement, and satisfaction.
• Align stakeholders and resolve friction: Partner with Engineering, Design, Data, Sales, CS, Marketing, and PX; serve as the escalation point to resolve conflicts and keep delivery unblocked.
• Drive the agentification of core Communication & Collaboration workflows: Focus on AI agents for content creation, real‑time content scoring, and multi‑style rewriting to amplify quality and reach.

We will measure you based on

• Increased adoption and engagement of Communication & Collaboration use cases across the customer base.
• A clear, data‑informed portfolio roadmap that accelerates LumApps growth.
• Strong cross‑team and cross‑functional collaboration, ensuring the tribe operates effectively and influences wider product strategy.

Skills

• Proven experience as a Product Director, Head of Product, or Senior Product Manager in a B2B SaaS environment.
• Strong balance of strategic vision and execution ability.
• Demonstrated success in scaling product organizations.
• Deep customer empathy and ability to act as a trusted expert for buyer personas and customer needs.
• Excellent stakeholder management and communication skills.
• A track record of driving measurable product adoption, usage, and satisfaction outcomes.
• Strong understanding of go‑to‑market collaboration with Sales, CS, and Marketing.
• Familiarity with modern product discovery frameworks.
• Experience and strong understanding of Internal Communication, Knowledge Management, and Real‑Time Collaboration domains and use cases.
• Professional proficiency in English at C1 level.
• AI feature launch and infrastructure expertise.

Bonus Points

• Background in pricing and packaging strategy.
• Public speaking or thought leadership experience.
• French and/or German business fluency.

Why you’ll love working at LumApps

We’re proud to offer a work environment where people feel supported, valued, and empowered. Below is an overview of benefits.

Benefits (France)

• Hybrid work model – 2 days at the office, 3 days remote.
• RTT days – ~10 extra days off per year.
• Meal vouchers, free snacks and coffee.
• Yoga classes – mindful break in our Paris office.
• Supportive parental leave and family moments.
• Health insurance – 60% covered plus full life & disability cover.
• Afterworks, team celebrations, and seasonal parties.
• Equipment of your choice.
• French & English lessons; professional development & access to Leeto CSE.

Benefits (Switzerland)

• Hybrid work model – 2 to 3 days at the office.
• 25 days of annual leave.
• Pension scheme plan with 3 options to choose from.
• Afterworks, team celebrations, and seasonal parties.

Benefits (Poland)

• Phone and home internet costs reimbursement up to 80 PLN/month.
• Private health care package with Luxmed – covered for you and partially for your partner/family.
• Cafeteria benefits – monthly budget for sport cards.
• Creative allowance – paid as 1000 PLN gross/month.
• Home office set‑up reimbursement up to 1000 PLN.
• 26 days of annual leave and 2 mental health days off per year.

Benefits listed above are part of the compensation package for contract of employment.

We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.