Product Designer

The role covers product design for the CRM app, the marketing website, and the shared design system, working closely with the product lead who currently does all of it. A strong candidate has several years of design experience on a funded SaaS product, thinks in systems, and is deeply fluent in Figma. They also write clear specs for engineers and watch for UX regressions after features ship.

How it fits the AI era

AI agents and workflows are part of the building blocks users configure in this product, so a designer here shapes how people set up and trust automated behavior. Tools can speed up mockups, variations and code handoff, which frees time for harder questions about structure and defaults. Judgment about what feels simple, how pieces fit together, and where to hold back still comes from the designer.

How it builds AI experience

The work involves designing interfaces for AI agents and workflow builders inside an open-source CRM, which is hands-on practice with a fast-moving product area. To build that experience beforehand, try mapping out how an agent could be configured in a CRM, or study how tools like Notion and Cursor present AI features. Contributing a design improvement to the public project is another way to show real familiarity.

Worth showing

• Design systems thinking
• Advanced Figma craft
• Attention to UX detail

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Twenty

Open-source customer relationship management platform designed with modular building blocks for technical teams.