Product Application Specialist

Around the world, approximately 3,900 Balluff employees work daily on high-quality sensor, identification and image processing solutions, including network technology and software for all automation requirements. That is why, as a globally positioned family business, we always offer you the best conditions.

Work with us to ensure our customers' success and let's advance innovations together!!

We are looking for passionate team players to start as soon as possible as Product Application Specialist (PAS)

Tasks & Responsibilities:

• Support customers in product selections, cross referencing and in case of product release and phase out
• Use Cross-Selling potentials
• Support sales in technical issues
• Advise customers on the phone (technical and commercial) and as an operator on Live Chat
• Perform application tests and document the results
• 1st level qualification of complaints and processing of goodwill
• Find alternative products concerning delivery time
• Customer consulting for sensor applications
• Provide hotline and ticket-support to customers in the country

Your skills and competencies:

• Electrical engineer related schools
• Excellent electro technical and mechanical understanding.
• Very strong communication and conflict solving skills
• Ability to work collaboratively in a team environment.
• Detail-oriented with strong organizational and time management skills.
• English C level is mandatory, any other EMEA language will be highly valuated.
• Experience using SAP and Microsoft Office will be highly valuated.

What we offer:

• Hybrid remote-office work (2-days WFH)
• Private health insurance
• Flexible work schedule
• Access to continuous training