Proactive Customer Experience Engineer

Pelico, located in Paris, is seeking a Customer Experience Specialist to ensure seamless platform operation and reliability. The successful candidate will proactively resolve technical challenges, enhance customer journeys, and serve as a pivotal link between clients and internal teams.

This role requires +4 years of experience in a software environment, strong troubleshooting skills, and fluency in English and French. Pelico also offers stock options and premium health coverage as part of its collaborative work environment.