Pre-Sales

Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all.

Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. By connecting all aspects of care (private, public, and direct to consumer) we create the most member‑centric healthcare experience, reducing claims costs while generating new monetization opportunities.

How we work: our Leadership Principles

• Mission is the Boss — We think long‑term and are methodical optimists who take risks, seeking our mission's success above all else.
• Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results.
• Radical Transparency — All information is accessible and written‑first, so everyone can make the best decisions asynchronously.
• Always Growing — Direct, positive, and caring feedback, combined with self‑growth ownership.

Pre‑Sales role

Our Pre‑Sales team strengthens Alan’s Enterprise and Public sector Sales to better handle the specificities of our largest customers.

Here are the main missions of the team you will join:

• Master our platform and support Sales team by enabling them with insights, expertise and the relevant tools.
• Listen and understand prospects’ needs and work internally on how Alan can address them best.
• Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities.
• Participate to RFP submissions and build Alan’s response in collaboration with Sales, Insurance and Product experts.
• Join the customer acquisition journey to evangelize our services and products.
• Act as voice of the customer feeding Alan’s platform roadmap.
• Prepare handover for delightful customers’ onboardings.
• Eventually coordinate the most complex customer onboardings leveraging your unique knowledge of the customer’s requirements and specificities.

You will actively participate in developing this growing function within Alan and edit the company to make our Sales teams the most successful of all!

Qualifications

• At least 5+ years of experience working in a SaaS environment.
• Highly experienced in end‑to‑end procurement projects (buyer or supplier side) with involvement in RFI’s, RFQ’s and RFP’s.
• Talent for quickly getting to the root cause of customers’ concerns through active listening and requirements elicitation.
• Assertive and knows how to handle objections in a complex environment.
• Master the art of pitching a product with transparency and without overselling its capabilities.
• Ability to break down complex issues and identify product gaps to define the best product solutions.