Power Advisor - Application Engineer in , us
REMOTE
il y a 2 jours
EcoStruxure Power Advisor Engineer
Great people make Schneider Electric a great company. The EcoStruxure Power Advisor engineer position is a unique and exciting opportunity for individuals who are interested in using their technical expertise in electrical systems, their project management skills, their interpersonal skills and their passion for customer service to deliver an industry-changing remote service offer to improve performance and reliability of our customers' electrical systems.
What will you do?
- Analyze customer power monitoring data using Schneider Electric's patented algorithms to assess the health of their electrical network.
- Interpret data to identify performance gaps, power quality issues, and opportunities for system optimization.
- Deliver detailed reports outlining system status, key findings, and tailored recommendations for corrective actions.
- Lead remote consultation sessions to explain findings, help customers prioritize actions.
- Support customers in implementing solutions to keep their operations running smoothly.
- Monitor and review corrective actions to ensure resolution of issues, providing ongoing guidance as needed.
- Work closely with our direct and indirect sales force to manage customer relationships and satisfaction.
- Generate and follow up on sales leads.
- Review contract deliverables and renewal status.
- Collaborate with Customer Success managers to support customer satisfaction and retention.
- Provide feedback to engineering teams to support continuous improvement of our platforms and services.
- Maintain accurate records and customer interactions using our CRM tool (bFS).
What qualifications will make you successful?
- Strong knowledge of electrical systems and power quality principles; Engineering degree in Electrical, Power Systems or Computer Science, or equivalent.
- Two years of experience researching and analyzing qualitative and quantitative data in a related field.
- Proficiency using Microsoft Office Suite (Word, Excel, PowerPoint).
- Analytical abilities with proficiency working with data and interpreting predictive/conditioned‑based analysis data.
- Excellent communication and customer‑facing skills; strong soft skills such as people‑person, team player, interpersonal skills, leadership, presentation, and collaboration.
- Ability to work effectively with teams throughout the organization.
- Strong technical writing and oral communication skills.
- Customer‑focused mindset.
- Effective time management, organization, prioritization, and delivery under deadlines.
- Attention to detail and ability to self‑audit for accuracy and quality control.
- 3 years of experience in data mining, working with large data sets, and recommending innovative analytical solutions in the power and energy monitoring field.
- Knowledge of Power Quality and understanding of Power Quality standards.
- Experience working in energy management or power industry.
- Understanding of digital metering systems.
- Experience working with customers and with CRM systems such as Salesforce.
- Project management experience.
- Certifications such as CEM or CEA are a plus.
Schneider Electric is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr
Entreprise
Energy Jobline ATTB
Plateforme de publication
WHATJOBS
Offres pouvant vous intéresser
COURBEVOIE, 92
il y a 9 jours
FRANCE
il y a 9 jours
PARIS, 75
il y a 9 jours
LA GARENNE COLOMBES
il y a 7 jours