Player Support Director, iGaming

Madfish is looking for a Customer Support Manager to build and lead the customer support function for a new Casino & Betting product. You will recruit, onboard, and manage a team, defining processes, workflows, and ensuring compliance with KYC/AML.

The ideal candidate will have over 3 years of experience in customer support management, a strong knowledge of player support workflows, and the ability to drive player satisfaction through exceptional support experience.