Platform Reliability & Salesforce Engineer

About the Role

We are looking for a skilled and autonomous engineer to take full ownership of our platform's health, governance, and evolution.

While this role requires managing our current Salesforce environments, it carries a crucial mandate for global platform monitoring and reliability.

You will be accountable for the end-to-end, customer-outcome reliability of production. We operate in a fast-paced environment where our infrastructure and tools constantly evolve. Therefore, we need a forward-thinking engineer with a broad technical mindset who is highly adaptable and capable of applying their monitoring and development skills across diverse systems and modern technologies.

Key Responsibilities

Platform Administration & Governance (Primary Focus)

• You will manage, configure, and maintain our production and sandbox environments, including access control, storage, and SSO configuration.
• You will track seasonal releases, perform impact analyses, evaluate deprecations, and ensure continuous platform compliance.
• You will lead and coordinate security audits, ensuring strict compliance standards, and serve as the direct technical contact for support.

Reliability Engineering & Production Monitoring

• You will drive initiatives to implement proactive monitoring tools and processes to detect, anticipate, and resolve incidents before they impact business users.
• You will contribute technical expertise during incident resolution and actively participate in the postmortem-to-prevention loop to help drive down time-to-restore.
• You will turn incident learnings into strict engineering standards, including timeouts, retries, idempotency, and runbooks.
• You will validate system resilience through disaster recovery drills and failover tests.

Custom Development & Technical Adaptability

• You will pick up development user stories and configuration tasks during variable administrative workload cycles, adhering to rigorous engineering processes.
• You will maintain and optimize release management scripts and CI/CD pipelines to ensure smooth deployments.
• You will utilize modern AI tools to accelerate code analysis, rapid prototyping, unit testing, and system documentation.

Required Qualifications

Qualifications & Experience

• 5+ years of experience in the Salesforce ecosystem, combining advanced administration with hands-on development.
• Experience with CI/CD tools (Jenkins, GitLab CI, native SF CLI).
• Understanding of reliability concepts: measuring Service Level Indicators (SLIs), targeting Service Level Objectives (SLOs), and understanding Service Level Agreements (SLAs).
• Deep setup knowledge, security controls, profile architecture, and environment management.
• Practical development experience with Apex, SOQL, and Flows.

Soft Skills & Mindset

• Self-driven initiative to take full accountability over the platform environment and monitoring.
• Disciplined mindset focused on clean code, testing protocols, and systematic release processes.
• Proactive problem solver capable of challenging the status quo and anticipating system limitations.
• Versatile communicator who is equally comfortable collaborating with technical engineers, business stakeholders, and vendor support.
• Full professional proficiency in both English and French, comfortable operating in an international environment.

Where you'll be

• Based in Paris (75002), France.
• Hybrid: 3 days in the office / 2 days remote work.
• Full time permanent contract position.

Who We Are

At Odaseva , we believe in fostering an inclusive, supportive work environment where talented people can innovate and grow. Our culture is built on being smart, humble, hardworking, and above all- collaborative .

Our core values define who we are: Trust, Customer Centricity, Engagement, Excellence, Continuous Innovation, and Teamwork .

Inclusive & Diverse - We champion equality and embrace diversity.

Supportive & Collaborative - A team of smart, kind professionals who uplift each other through teamwork, not competition.

Excellence with a Casual Touch - High professional standards in a relaxed, approachable work culture.

Impact-Driven - A place where you can truly make a difference and advance your career.

Innovators in Data & Cloud - Leading the way in cutting-edge technology and solutions.

Competitive & Rewarding - Offering industry-leading compensation and benefits.

Truly Global - With offices in Paris, San Francisco, Sydney, and London , and a worldwide presence.

Flexible Work Environment - We support a hybrid, flexible office culture.

At Odaseva , we are an Equal Employment Opportunity (EEO) employer . We consider all applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status .

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