Platform Ops Engineer

Responsibilities

• The role combines service ownership with a strong technical focus.
• Run operations for DFL services: ensure the stability, performance and high availability of services (Kafka, Apache Hop, Dremio, Iceberg, Application Hosting) on Kubernetes, with a focus on reliability and optimization.
• Incident, problem and change management: actively participate in incident resolution, root cause analysis and change management, ensuring structured communication and sustainable corrective actions, in accordance with the ITIL framework.
• Vendor management for run operations.
• Observability and performance optimization: develop and maintain monitoring, logging, alerts and dashboards. Support capacity analyses, throughput/latency investigations and resource planning.
• Automation and standardization: create and improve runbooks, technical standards and reusable processes. Automate recurring tasks (templates, checks, onboarding) and contribute to platform conventions (RBAC, secrets, backup/restore).
• Support and advise internal users of the platform: act as the point of contact for business and product teams; advise on use cases, optimize onboarding processes (access, documentation) and run workshops to promote effective and compliant platform usage.

Requirements

• Degree in Computer Science, Business IT, Data Engineering or equivalent qualification — recent graduates are welcome.
• Basic understanding of platform operations and distributed systems, with an interest in reliability, automation and technical standards.
• Practical experience in several of the following areas:
• Kubernetes (deployments, services, resources, basic troubleshooting)
• Kafka / event streaming (producer/consumer, partitions, consumer groups, basics of offsets/lag)
• Data pipelines / ETL (Apache Hop or equivalent)
• Monitoring/logging/alerting (fundamentals of metrics, dashboards, alerting concepts)
• Linux / networking fundamentals
• Basic security in operations (secrets, certificates, access rights)
• Team player with autonomy and the ability to explain technical topics clearly.
• Ability to build and maintain constructive working relationships with internal stakeholders and external vendors.
• Professional working proficiency in French and English (reading, writing, speaking). German is a real advantage.