Platform Operations Leader, 24/7 Service Excellence

Ultimate.ai is seeking an Operations Manager in Sainte-Marie, La Réunion to oversee the daily functioning of the EHA platform, ensuring service quality aligns with customer expectations and standards. The ideal candidate will have over 5 years of experience in managing both call center and back-office operations, leading large teams, and a strong focus on process improvement and customer engagement. This role demands strong leadership in a fast-paced environment. Competitive compensation and benefits included.

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