Platform Engineering Director

Overview

About Ledger We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem‑solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is to make self‑custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger. Ledger is a global platform for digital assets and Web3, with a presence in multiple regions and a team delivering a range of products and services to securely buy, store, swap, grow and manage crypto assets, including Ledger hardware wallets.

Headquartered in Paris with offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, Ledger has a team of around 600 professionals.

What you’ll be doing

Strategic Leadership

• Define and execute the platform engineering strategy aligned with business objectives and Infrastructure & Operations goals
• Lead and manage the Platform Engineering team to high performance
• Establish and govern best practices, standards, and architecture for platform services and production cloud infrastructure
• Partner with engineering leadership and Infrastructure & Operations teams to define platform and production system requirements
• Act as the final escalation point for complex platform engineering issues beyond Level 2 operations support

Platform Development & Infrastructure

• Oversee the design, development, and maintenance of developer platforms enabling application delivery, CI/CD, and deployment automation
• Build and maintain platform infrastructure, cloud environments, and tooling in line with architectural standards and requirements
• Design and operate scalable, highly available, and reliable production systems and services
• Lead initiatives for infrastructure as code (IaC), observability, and monitoring across development and production environments
• Provide expert‑level technical leadership during complex platform, infrastructure, and production incidents

Team Management

• Recruit, mentor, and develop platform engineers at all levels
• Foster a culture of innovation, collaboration, and continuous improvement
• Manage team performance, career development, and succession planning
• Allocate resources effectively across multiple platform initiatives
• Build strong cross‑functional relationships with Infrastructure & Operations, Engineering, Product, Security, and SRE teams
• Provide architectural guidance and mentorship to SRE and Level 2 operations teams, including transition‑to‑support and advanced troubleshooting

Technical Excellence

• Drive adoption of modern platform engineering practices (e.g. GitOps, service mesh, API gateways)
• Ensure platform and production infrastructure security, compliance, and cost optimisation
• Evaluate and integrate new technologies to enhance platform capabilities and production system reliability
• Maintain technical documentation, architecture diagrams, and advanced operational runbooks
• Lead post‑mortems and root cause analysis for escalated platform and cloud infrastructure incidents, driving improvements with SRE teams
• Design and own disaster recovery, backup, and high‑availability strategies for cloud infrastructure
• Collaborate with Service Quality Management (SQM) teams on incident and problem management

What we’re looking for

• 10+ years’ experience in software and platform/infrastructure engineering, including senior technical leadership
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• Proven experience leading platform or infrastructure engineering teams, including managers and senior ICs, in distributed and matrixed environments
• Deep expertise in AWS, Kubernetes, containerisation, infrastructure as code, and CI/CD/deployment automation
• Experience designing, building, and operating developer platforms or internal PaaS
• Knowledge of platform engineering patterns (e.g. golden paths, paved roads), service mesh, and API management
• Strong background in production system architecture, capacity planning, performance optimisation, and incident leadership
• Excellent communication skills with senior and executive stakeholders

Benefits

• Flexible work options – hybrid policy allowing up to 3 days per week from home
• Health & Wellness support — Health and Life Insurance
• Financial growth opportunities — employees can become shareholders in Ledger and receive other country‑specific financial benefits
• Commuter allowance to support transportation
• Learning & Development — comprehensive training solutions and personalised learning

For regionally specific benefits, your Talent Acquisition contact will be able to provide more information.

Inclusion We’re committed to building an inclusive hiring process. If you need adjustments or accommodations, please let us know and we’ll support you.