Platform Engineer (x/f/m) - Tech Foundations

Engineering Team

In our engineering team, we build the infrastructure, interfaces, and applications to provide first‑class service to our members, health professionals, and our own developers. We move fast, take ownership, and tackle large problems. Product decisions and engineering work are hand‑in‑hand.

The Stack

• Python/Flask, Typescript, React, React Native on the coding side.
• AWS, GCP, Kubernetes, PostgreSQL, Redis, Terraform/Terramate, Datadog, Cloudflare, GitHub Actions on the platform side, all in a monorepo. Deployments happen daily.

Infra Crew – Tech Foundations area

Mission

• Tech Foundations enables product crews and creates the environment to thrive, combining world‑class infrastructure, intuitive developer experience, operational excellence, and built‑in security to make shipping exceptional products effortless.
• Infra is one of its crews. Its mission: operate and evolve the foundations Alan runs on (multi‑cloud infrastructure, data platforms, observability, and operational practices) so that product crews ship safely and quickly, members never notice the platform underneath, and the business can expand to new countries without reinventing how we run.

Scope

• Cloud foundations & multi‑cloud architecture: own and evolve Alan’s cloud footprint, Infrastructure‑as‑Code stack (Terraform, Terramate), and architectural decisions enabling international expansion.
• Data & application platforms: operate and evolve the foundations product crews build on: PostgreSQL/Aurora, our events pipeline, async workloads, and database migration tooling, without leaking complexity into product code.
• Reliability, observability & on‑call: own Alan's platform uptime and latency SLOs end‑to‑end. Evolve our observability stack (Datadog), incident response process (Incident.io), and the shared on‑call rotation across the area to keep it sustainable as we scale.
• Governance & compliance enablement and FinOps: own the cross‑cutting concerns no single domain holds, infrastructure cost (FinOps), IAM posture, backup and disaster recovery, exit strategy, with automation and reporting that scales beyond the crew.
• AI‑augmented infrastructure operations: make AI assistants a first‑class citizen for incident investigation, runbook execution, and toil reduction, so engineers spend their time on high‑leverage work.

Focus for 2026

• Multi‑cloud expansion: revisit our cloud strategy as we go international, and launch new geographies.
• Decoupling for scale: evolve service architecture to carry Alan 2.0 from 1M members today to 10M.
• Operational excellence: raise the quality bar end‑to‑end by overhauling observability, on‑call, and cost management practices.
• AI‑augmented infra ops: make AI assistants a first‑class part of investigation, troubleshooting, and toil reduction, so engineers spend time where leverage is highest.

Experience we value

• 3+ years in Platform engineering, DevOps, Site reliability engineering or equivalent roles.
• Strong experience with cloud platforms (especially AWS or GCP).
• Willing to write automation and tooling code (e.g., API, internal command line, developer portal) in Python/Typescript.
• Experience with observability, monitoring, alerting or incident management tools and practices.
• Ability to design and implement robust infrastructure systems with a focus on reliability and observability.
• Capability to maintain uptime targets while optimizing infrastructure costs.
• Built and maintained internal or external tooling (e.g., API, web interface, internal command line, configuration as code) for other engineers.

Mindset we value

• Treat infrastructure and platform engineering as product work: customers are engineers and members, and infrastructure should feel effortless.
• Hands‑on: writing code is the bulk of the job (Python, TypeScript, Terraform). Ship what you write to production, then operate it: rollouts, alerting, on‑call, incident response.
• Enabler: measure impact by how fast product crews ship features without consulting you. The harder you work, the less they need to engage you.
• Build reusable patterns: guardrails, libraries, and reliable‑by‑default abstractions that prevent outages and runaway cost at scale.
• Fluent in English; French not required.

How we work

• Location : Must be legally eligible to work in France, Belgium, or Spain.
• Remote work : Remote work flexibility offered, but in‑person collaboration is valued.

Perks & Benefits

• Stimulant environment and perks that help employees stay happy, efficient, and spend high‑quality time with co‑workers.
• A strong culture guided by a set of values that shape how we work.

Equal Opportunity

Everyone, no matter how underrepresented, should feel free to apply. We hire people, not roles.

If you identify yourself as a woman, research shows women often apply only when meeting 100% of requirements.