People Operations Lead / HR Business Partner
About the Role
We’re looking for a People Operations Lead / HR Business Partner to join GetVocal AI and help build scalable people operations across France and Europe.
This is a hands‑on role covering HR operations, employment compliance, onboarding, performance processes, workforce planning, and manager support. You’ll work closely with the CEO and department heads to create practical people processes that support a fast‑growing SaaS startup.
This is a full‑time role based in Paris, with regular in‑office collaboration.
What you’ll do
- Manage day‑to‑day people operations across France and Europe.
- Support employment compliance, HR documentation, and local people processes.
- Coordinate with EOR providers, payroll partners, and external advisors where required.
- Create and maintain employee policies, including our first employee handbook.
- Build a structured onboarding process for new joiners.
- Support managers with performance, feedback, employee relations, and retention topics.
- Partner with leadership on workforce planning, headcount forecasting, and contractor planning.
- Support compensation and benefits benchmarking to help maintain fair and competitive practices.
What we’re looking for
Must Have: Experience in HR, People Operations, or HR Business Partnering within a SaaS startup or scale‑up environment. Strong knowledge of French employment practices and hands‑on experience building people processes in a lean team.
Nice to Have: Exposure to European employment practices, EOR management, payroll coordination, employee handbook creation, performance frameworks, workforce planning, or compensation benchmarking.
What we offer
- High ownership and autonomy
- Diverse, international team across Europe
- Exposure to cutting‑edge AI, voice, and enterprise deployments
- Fast‑paced environment with strong learning curve
- 25 days holiday + public holidays
- Private healthcare (based on country – for France it’s 50% coverage for you, and 100% coverage for your kids)
- Swile (France only)
- Pension contribution
- ESOP/VSOP (shares)