People & Culture (HR) Operations Specialist

As a People & Culture Operations Specialist , you will play a key role in delivering a seamless and high-quality employee experience across the full employee lifecycle. You will be responsible for end-to-end P&C operational processes, ensuring accuracy, compliance, and excellent service to employees and stakeholders. This role is ideal for someone who is detail-oriented, service-driven, and comfortable working with HR systems and data in a fast-paced, international environment.

Employee Lifecycle Management

• Manage end-to-end onboarding processes, including pre-boarding activities (offer letter preparation, background checks) and onboarding activities (orientation and training coordination).
• Oversee offboarding processes, including managing documentation and conducting or coordinating exit interviews.

HR Operations & Data Management

• Maintain and manage employee data, ensuring accuracy and completeness in HRIS systems.
• Prepare and manage HR documentation in line with local policies and compliance requirements.
• Ensure the employee knowledge base and self-service content are accurate and up to date.

Payroll & Compensation Support

• Prepare and validate payroll-related data, ensuring timely and accurate salary payments.
• Manage salary change operations and coordinate with payroll providers and internal stakeholders.
• Support payroll vendor relationships and resolve payroll-related queries.

Benefits & Employee Support

• Administer employee benefits programs, including communication of benefits and handling employee inquiries.
• Act as a first point of contact for employee questions, delivering a high standard of customer service.

Reporting, Surveys & Quality Control

• Support performance management processes, including reporting and data quality checks.
• Coordinate employee satisfaction surveys, collect and analyze data, and contribute to actionable insights for continuous improvement.