Patient Support Assistant (PSA) - OBGYN - Highland Park

Hourly Pay Range:

$18.38 - $26.65 - The hourly pay rate offered is determined by a candidate’s expertise and years of experience, among other factors.

Position Highlights:

• Position: Patient Support Assistant
• Location: Highland Park, IL
• Full Time/Part Time: Full Time
• Hours: Monday - Thursday 6:30 am - 5 pm, Fri 6:30 am - 4 pm, rotating Saturdays 8 am – 12:30 pm
• Required Travel: Travel to other sites based upon department need

What you will do:

• Answer all incoming telephone calls from patients, physicians, and other departments and handle each as appropriate in accordance with NorthShore telephone customer service standards and practice protocols including documenting in Epic telephone encounters
• Utilize Epic to schedule and register all new, established, and post-procedure patients in accordance with patient and physician preferences, physician availability, and practice protocols
• Obtain prior authorization for procedures
• Review provider templates
• Provide other administrative support under the direction of the Physicians and Practice Manager

What you will need:

• Education: High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required.
• Certification: N/A
• Experience: 1 – 2 years in an administrative/customerservice position, EPIC knowledge and experience preferred. Enjoy working at a fast past with the capacity to multi-task, displays flexibility, and takes initiative
• Unique or Preferred Skills: N/A

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Equality of Opportunity:

Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.