Paris Luxury Boutique — Assistant Store Manager

It’s the right period to join the Missoni Family as we go through a rapid period of growth.

We are currently seeking for motivated and passionate Assistant Store Manager for our PARIS Boutique, opening in May 2025.

Tied to the aesthetic innovation and technical invention that have always changed the identity of knitwear, Missoni is one of the best known, loved and recognized brands, and today is one of the best representatives of Italian fashion and design excellence around the world.

Missoni is always looking for talented, enthusiastic individuals with a great passion for fashion who would love being part of a creative, fast growing and dynamic working environment. If you recognize yourself in this description and you are thrilled to be a member of the Missoni Family, you are the right candidate for us!

Purpose

Support the overall store performance by assisting in maximizing sales, profitability, and operational standards through effective management of staff, merchandise, and customer service.

Act as a role model to the store team and a Brand Ambassador to customers and the marketplace, supporting the Store Manager in all activities.

Key Responsibilities

Brand Ambassador and Customer Service Support

• Act as a Brand Ambassador, embodying Missoni’s values and culture in all customer interactions and in daily collaboration with the Store Manager and team.
• Support the Store Manager in fostering passion and pride for the brand and its products among the store team.
• Contribute to the organization and execution of in-store events to engage the local customer base and attract new clients.
• Assist in implementing and maintaining high customer service standards, ensuring all team members deliver an exceptional client experience.
• Support the Store Manager in resolving customer issues and complaints in a timely and professional manner.
• Actively participate in clienteling initiatives, supporting new client acquisition and customer loyalty efforts.

Sales and Performance Management

• Support the Store Manager in setting and monitoring individual and store sales targets.
• Analyze sales performance and contribute to preparing reports for Regional Management and HQ.
• Motivate and assist the team in achieving sales and productivity goals through daily presence and coaching on the sales floor.
• Promote storytelling and product knowledge, ensuring the team can effectively communicate brand heritage and product craftsmanship.
• Lead by example through active selling and a strong presence on the shop floor.
• Demonstrate understanding of key performance indicators and retail metrics.

Operations Management and Visual Merchandising

• Support the Store Manager in managing daily store operations, including payroll hours, floor coverage, and expense control.
• Ensure visual merchandising and housekeeping standards are properly maintained at all times.
• Assist in inventory management, ensuring deliveries, transfers, and stock movements are correctly handled.
• Contribute to achieving inventory accuracy and loss prevention objectives.
• Ensure company systems and procedures are followed consistently and accurately.

People Management and Development

• Support the Store Manager in onboarding, and developing the store team.
• Actively participate in training and coaching activities to enhance team performance.
• Provide constructive feedback and promote a positive, motivating work environment.
• Ensure that all team members adhere to brand image and grooming standards.
• Act as a role model on the sales floor, supporting the team in daily operations and customer service.

Attitudes, Abilities, Knowledge and Experience Profile

• Minimum 2–3 years of experience in a supervisory or senior sales role within a luxury retail environment.
• Strong passion for fashion, luxury, and art.
• Positive, dynamic, and empathetic personality with excellent interpersonal skills.
• Strong problem-solving, organizational, and time management skills.
• Results-oriented, flexible, and adaptable to a fast-paced environment.
• Demonstrated leadership potential and ability to motivate and support a team.
• Solid understanding of sales KPIs and retail performance metrics.
• Excellent communication and computer skills.
• Knowledge of additional languages and a university degree are considered a plus.

Missoni is an equal opportunity employer and we are proud to hire and develop talented people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they in line with requirements of the role under consideration. These decisions are made without regard to age, sexual orientation, gender identity, race, color, creed, religion, ethnicity, nationality, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.