Paris-Based Customer Success Manager: Build CS From Scratch

OCHY, a venture-backed AI sports and health tech startup, is seeking its first Customer Success Manager in Paris to build the function from the ground up. You will ensure customers activate fast, adopt deeply, and renew with confidence, acting as the critical bridge between product value and customer outcomes.

This data-driven role requires defining metrics, building dashboards, and guiding conversations from onboarding to renewal, with a strong emphasis on collaboration with product and sales