Oracle Primavera Cloud

Location: Paris (France)

Experience: 4 Years

Time Zone: Europe

About the Role

HCLTech is seeking an experienced Oracle Primavera Cloud (OPC) / Primavera P6 Support Specialist to provide first-line functional and administrative support for Oracle Primavera Cloud and Primavera P6. The role involves supporting project controls, scheduling, and cost management teams by resolving application issues, managing user access, and coordinating with Oracle Support for platform-related concerns.

Key Responsibilities

• Manage user access, provisioning, and permissions across OPC and Primavera P6 workspaces
• Process urgent access requests and maintain workspace security
• Troubleshoot functional issues related to:
• Earned Value (EV) and Planned Value (PV)
• Resource Assignments and grouping
• Filters, layouts, and display configurations
• User Defined Fields (UDFs) and Activity Codes
• RFDA views and data visibility issues
• Auto-fit and column display settings
• Support Fiscal Period configuration and data validation activities
• Investigate and resolve Primavera P6 Visualizer issues
• Raise, monitor, and coordinate Oracle Support Service Requests (SRs) and Product Ideas
• Work closely with project controls, scheduling, and cost engineering teams to resolve data-related issues
• Manage incidents, service requests, and problem tickets in accordance with SLA commitments
• Maintain and update knowledge base articles and support documentation
• Participate in periodic onsite support visits to the client location in France

Required Skills & Experience

• 4+ years of experience supporting Oracle Primavera Cloud (OPC) and/or Primavera P6
• Hands-on experience with:
• P6 Workspaces
• Resource Assignments
• EV/PV Metrics
• Activity Codes
• User Defined Fields (UDFs)
• Filters and Layouts
• Experience creating and managing Oracle Support SRs
• Knowledge of Incident, Problem, and Service Request management processes
• Strong analytical and troubleshooting skills
• Excellent written and verbal communication skills in English
• Ability and willingness to travel to France approximately 2–3 times per month

Nice to Have

• Project Controls or Earned Value Management (EVM) background
• Experience within Engineering, Construction, EPC, or large capital project environments
• SQL or scripting experience for Primavera data analysis and extraction
• Exposure to large enterprise or regulated environments

What We're Looking For

• Effective problem-solving and analytical capabilities
• Ability to prioritize and manage a high-volume support workload
• Strong stakeholder management skills across end users, support teams, and Oracle Support
• Proactive approach to issue resolution and continuous improvement

About US,

At HCLTech France, we are driving digital transformation for leading enterprises through innovative technology solutions.We specialize in IT services, cloud, engineering, and cybersecurity, helping businesses scale and modernize.Our team is committed to delivering client-centric, high-impact solutions across industries.With a strong presence in Europe, we foster collaboration, innovation, and continuous learning.Join us to be part of a global organization shaping the future of technology.