Ops Lead: Healthcare AI Onboarding & Scale

Parallel is building AI agents to help hospitals automate coding workflows and reduce manual admin. We are a small, fast-moving team with live deployments in hospitals and ambitious plans to scale.

As Ops you will own onboarding for 30+ clients, build scalable CS processes, and translate field insights to product priorities, working closely with Clémentine, Operations Manager, to support hospital clients and internal coders.