Ops Excellence Specialist
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E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At Bigblue , we’re on a mission to change that. We help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience. Since 2018, we’ve built a tech-driven logistics platform powering 500+ brands — from fast-growing DTC players to global names like MUJI, Aigle, and Cabaïa . With 110+ employees across Paris, Madrid, and London , our proprietary WMS (Warehouse Management System) Atlas , and a network of 7 warehouses across Europe , we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment faster, smarter, and greener . Backed by $20+M in funding and trusted by the next generation of e-commerce leaders, we’re scaling rapidly — from 10 million orders in 2024 toward ambitious enterprise expansion. The journey ahead is bold, and we’re looking for the right partner to help us lead the way.
Description
At Bigblue, warehouse operations are the heartbeat of our promise to merchants. As an Ops Excellence Specialist , your mission is to ensure our fulfillment engine runs faster, leaner, and more consistently while paving the way for scalable growth. You will drive continuous improvement initiatives , help standardize best practices across our partner warehouses, and contribute to key mid‑term projects that enable us to handle more volume at lower cost, all while partnering closely with our Product & Tech teams to shape the evolution of our in‑house WMS. This is a hands‑on, high‑impact role , reporting to the Head of Ops Excellence , and working cross‑functionally with Operations, Product, Finance, and Data teams.