Operations Support Engineer

Our client is looking for an Operations Support Engineer to support on a large-scale IT programme based 5 days per week onsite in Strasbourg, France on a long term B2B contract. Due to the nature of the role, candidates would need to be eligible to go through an EU secret clearance.

• Deep knowledge of ITIL processes, including Incident, Problem, Change, Release, Event and Capacity Management.

• Experience in the operation and optimisation of middleware and integration

technologies, including API gateways, messaging, event-streaming, data transformation and identity-management platforms.

• Advanced proficiency with observability, logging and performance-monitoring

tools.

• Strong understanding of automation frameworks, version control and artefact management solutions supporting operational efficiency.

• Solid experience with Linux/Unix systems, container orchestration, and CI/CD integration.

• Ability to perform capacity planning, performance trend analysis, and operational risk assessment.

• Proven competence in scripting and automation for operational tasks. xuezdbg

• Strong communication, documentation and coordination skills, including the ability to lead technical incident bridges and stakeholder updates.

• In-depth understanding of the middleware and integration technologies, covering API management, data transformation, messaging, event streaming, identity and access management, web and mobile infrastructure, observability, and automation tools, as defined or agreed by the CA.