Operations Manager

About Us

We started Nomad Internet because we believe that rural communities are special, but remote areas can be very challenging without access to reliable high‑speed internet. If you have ever experienced living in a rural community, you can understand the struggles of poor internet quality. It can ruin your whole day to plan around the internet randomly “going out”. Rural communities need access to high‑speed internet just as much as urban folks do. But they are often left out of the Internet conversation in America. Then they are expected to be okay with 2nd‑class internet. The same internet that has been publicly funded over and over again without any improvements. We felt it was time for a change! Over the last 4 years, with the help of rural communities around the country, we are now one of the largest rural internet providers in the country! Nomad Internet provides the best wireless internet you can possibly experience. With our use of C‑band spectrum and the Nomad Omega, Air and Raptor modems, most Nomad Internet customers experience speeds between 100–200mbs. Plus, the Nomad Air Travel option allows customers to take this internet anywhere they travel! At Nomad Internet, we are the best in the world at one thing: Rural Internet. Our entire focus is bringing reliable, high‑speed wifi to rural communities, and we want you to put us to the test.

Job Description

This is a remote position.

Key Responsibilities

• Business Growth Strategy: Develop and implement growth strategies to increase revenue and market share. Identify and target potential new markets and business opportunities.
• Client Relationship Management: Build and maintain strong, long‑lasting customer relationships. Engage with key clients to understand their business needs and objectives.
• Market Analysis: Conduct research to identify new market opportunities and customer needs. Stay abreast of industry trends, market activities, and competitors.
• Sales and Marketing Collaboration: Work closely with the marketing team to develop and implement effective marketing strategies. Contribute to the creation of marketing materials and campaigns.
• Proposal Development: Prepare and deliver business proposals and presentations to prospective clients. Negotiate contract terms and close agreements.
• Performance Metrics: Achieve growth and hit sales targets by successfully managing business development activities. Track key account metrics and report on business development activities.
• Cross‑Functional Teamwork: Collaborate with internal teams, including product development and customer service, to ensure customer satisfaction and alignment with business objectives.
• Networking: Attend industry functions, such as association events and conferences, and provide feedback and information on market trends.
• Product Knowledge: Maintain a thorough understanding of the company’s products and services to effectively communicate all offerings to clients and prospects.
• Strategic Planning: Participate in the formulation of strategic business plans, identifying risk factors and business opportunities.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Proven experience in an operations management role, preferably in a technology or internet services company.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficiency in operational software and tools.
• Strong analytical and problem‑solving skills.
• Excellent communication and interpersonal abilities.
• Knowledge of industry‑specific regulations and guidelines.