Operations Manager

About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19‑year‑old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries. From ride‑hailing and food delivery to scooters, e‑bikes, and car‑sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding. We’re just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.
• Tackle challenges at scale that span technology, operations, regulation, and growth.
• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you’ll learn fast alongside some of the best people in the industry.
• Join one of Europe’s leading technology companies, backed by world‑class investors including Sequoia.

About the Role

As Operations Manager, Planning & Analysis, you will own the planning and reporting processes that keep the UK & Ireland Rides business running with accuracy and rigour. This high‑ownership role centres on delivering reliable, timely financial reporting, maintaining the integrity of forecasting processes, and ensuring senior stakeholders have the right information at the right time.

You will work closely with the Head of Operations, Rides Finance, Central Finance, Growth Analytics, Legal, and external advisors, sitting at the centre of operational performance and financial reporting across the UK & Ireland team.

Main Tasks and Responsibilities

• Own the UK & Ireland budget planning and quarterly reforecast cycles, managing timelines and ensuring outputs are accurate, auditable, and delivered on schedule.
• Support the development of financial models and investment cases, reviewing assumptions and stress‑testing outputs before they go to senior stakeholders.
• Build and maintain risk‑adjusted financial models, with a strong grasp of the complexities around VAT, worker status, pension liabilities, and other regulatory exposures.
• Quantify financial risk across the UK portfolio and translate complex legal and regulatory dynamics into clear, decision‑ready outputs for senior stakeholders.
• Define and maintain the UK financial data source of truth in partnership with data engineering teams and finance, resolving inconsistencies and keeping stakeholders aligned.
• Act as the financial authority for the Operations team, enabling data‑driven decision‑making and supporting business case development across all domains.

About You

• 4+ years of experience in financial analysis, planning & analysis, operations, or a related field.
• Strong financial reporting skills, with a track record of owning reporting cycles end‑to‑end and hitting deadlines consistently.
• Advanced proficiency in Excel and/or Google Sheets, with experience working with large, interconnected datasets.
• Comfortable working across regulatory and legally sensitive topics such as tax treatments, provisions, and legal issues.
• Experience producing clear management reporting and presenting outputs to senior stakeholders.
• Strong understanding of financial reporting tools such as Looker, Power BI, Tableau, or similar.

Why you’ll love it here

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1‑month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in‑person collaboration with our hybrid model, including at least 12 monthly in‑office days.

Some perks may differ depending on location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

Everyone is welcome

Bolt is an equal‑opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability. We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.