Operations & Logistics Manager

What the Candidate Will Do

• The Catalog Ops Manager will own end-to-end responsibility on assortment, item availability, content quality.
• Act as owner of merchant catalog onboarding and technical integration, being responsible for process follow-up and catalog quality, supervise the project with internal stakeholders (account managers, technical teams).
• Supervise KPIs, run analysis to understand current state of problems, detect root causes and drive action plans.
• Attend/lead meetings and coordinate with project stakeholders, including external partners.
• Lead, manage and execute projects related to catalog within cross functional teams, e.g.
• Create end-to-end processes for KPI improvement
• Implement process improvements, scale and automate
• Ad-hoc projects on specific merchants in collaboration with internal/external stakeholders, both commercial and technical
• Track and document results

Basic Qualifications

• Fluent in French and English
• BA/BS degree or equivalent practical experience
• Business experience driving scaled operations and project/program management is a plus
• Intermediate SQL skills

Preferred Qualifications

• Prior experience working at an e-commerce or technology company
• Problem solving mindset; ability to identify problems, determine the correct analysis to assess them and come up with solutions
• Stakeholders management; involve everyone needed to implement action plans. Teamwork is key.
• Project management and organizational skills; be able to divide projects into small chronological tasks making sure to follow up, understanding the context and impact of a project and be able to set priorities
• Good business acumen and analytical logic; be able to foresee the impact of projects in different areas of the company
• Multitasking; leading more than one project at the same time
• Comfort with ambiguity, evolving priorities, and an ability to operate autonomously