Operations Director

An Amazing Career Opportunity for an Operations Director!

Job ID: 47700

The Operations Director is responsible for end‑to‑end operational excellence across the lifecycle of RFID hardware and tag products, from supplier sourcing and manufacturing through quality, logistics, and delivery to customers.

This role ensures scalable, cost‑effective, and reliable operations, supporting growth, margin targets, and customer satisfaction in an industrial environment.

As a Leader, you will be accountable for the operational performance of HID Textile Services in EMEA and APAC, and coordinate with US operations, by defining enhanced S&OP process, making it efficient to support the Business Unit growth.

You will integrate global financial and operating plans with strategic objectives to deliver improved operating and financial results.

Who are we?

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services.

HID’s Identification Technologies powers the trusted identities of the world’s people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately across virtually any IoT application.

Manufacturing & Supply Chain Management

• Define and execute the global operations strategy aligned with business objectives.
• Manage manufacturing operations (inhouse and/or contract manufacturers), including
• Capacity planning.
• Yield, scrap, and efficiency targets.
• Process standardization and continuous improvement.
• Supplier selection, qualification, and dual‑sourcing.
• Cost negotiations and long‑term agreements.
• Risk management (shortages, geopolitical, lead times)

Operations Performance & Cost Control

• Own COGS, operational budgets, and productivity targets.
• Drive cost reduction initiatives (BOM optimization, sourcing leverage, logistics optimization).
• Implement and track KPIs such as:
• Inventory turns.
• Manufacturing yield.
• Lead Sales & Operations Planning (S&OP) to balance demand, supply, and inventory.

Quality, Compliance & Reliability

• Ensure products meet quality, reliability, and regulatory requirements (e.g. CE, FCC, RoHS, REACH, ISO).
• Oversee Incoming, in‑process, and final quality controls.Corrective and preventive actions (CAPA).
• Field quality issues and RMA analysis.
• Drive a “built‑in quality” culture across operations and suppliers.
• Partner with Engineering and Product Management to:
• Industrialize new hardware and tag products
• Ensure Design for Manufacturing (DFM) and Design for Test (DFT)Own the transition from prototype → pilot → mass production.
• Secure readiness across supply chain, tooling, test equipment, and documentation.
• Manage global logistics, warehousing, and distribution.
• Optimize inventory levels while maintaining service levels.
• Ensure efficient order fulfillment and customer deliveries, including international shipments.

Team Leadership & Organizational Development

• Lead and develop multi‑disciplinary teams (manufacturing, supply chain, quality, logistics).
• Build a culture of accountability, continuous improvement, and operational rigor.
• Work cross‑functionally with Engineering, Product Management, Finance, and Customer Support.

Essential Qualifications

• To perform this role successfully, candidates must meet the following requirements.
• At least 10 years of experience in operations role within large volume hardware / electronics / industrial devices company.
• Manufacturing (EMS/ODM or internal factories)
• Global supply chains.
• Cost and margin objectives.
• Strong exposure to NPI and industrialization of hardware products.
• Excellent interpersonal, communication, public speaking, and presentation skills in an international environment. Ability to effectively communicate in the English language, both verbally and in writing.
• Successful RFID Technology background and HW experience are a plus.
• Ability to generate respect and trust from staff and external constituencies. An acute sense of Business management and administration.
• Should possess leadership qualities and managerial abilities.
• An ability to manage project leaders in system engineering.
• A strong and dedicated understanding of the client’s needs and basic requisites.
• Solid working knowledge of budgeting and strategic planning.
• Soft skills: organization, autonomy, team spirit, leadership.
• Experience or good understanding or Oracle EBS system is a definitive plus.

Work Requirements

• Compliance with all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel may be required. Job Travel - 25-40% (primarily to APAC ), Therefore, employee must possess or be able to acquire a valid passport.
• Must be legally eligible to work in the country in which you are hired.

What we can offer you:

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, allowing for work‑life balance.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds.

Equal Opportunity Employer

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact