Operational Excellence Director H/F

Key Responsibilities

• The Global contract can operate successfully in France, as efficiently as possible
• Strive for operational excellence utilizing the depth of the organisation
• Enterprise growth opportunities are maximized
• Operations are compliant with statutory and company policies.

Operational leadership to ensure account operations are compliant with local law and statutory requirements (in conjunction with support functions as required – e.g. QHSE, People, Finance).

What You’ll Do

• Operational Resource Management
• Local country representation, local point of contact for client escalation, occasional client meetings, dispute resolution
• Identifying and recommending margin improvement opportunities, including reviews, supply chain opportunities (in conjunction with Sourcing team), projects / extra works etc.
• Support on key personnel matters (recruitment, selection, on-boarding etc.) in conjunction with People team
• Oversight and governance on contractual KPI’s
• Oversight and governance on all IFM delivery
• Deliver key metrics and frameworks to ensure account efficiency and enable key deliverables
• Strategic partnerships with key internal and external stakeholders
• Ops leads support on growth opportunities

Qualifications

• Minimum 10 years experience in leading teams, preferably in Corporate Real Estate and Facilities Management
• Trusted Strategic Advisor – Provides strategic advice that delivers tangible, portfolio-wide value to clients
• High Value Provider– Develops and applies our market leading scale, expertise, and capability to deliver outcomes that cannot be replicated by our competitors
• Great Talent– Attracts, retains, and develops industry leading talent in every role