Opera Cloud PMS L2 Expert - Remote, Mentoring & Ops

Accor is seeking an Opéra Cloud PMS L2 expert to ensure operational excellence across the PMS domain. You will analyze complex cases, mentor L1 support, optimize processes, and build a client-centric knowledge base while preparing for future support needs.

You will lead knowledge-sharing sessions, drive improvements, and coordinate with cross-functional teams around the world to enhance service delivery and customer satisfaction.