On-Site IT Support Specialist (Field/Backfill)

TECEZE is seeking a reliable IT Support Specialist to provide on-site technical assistance when full-time engineers are unavailable or for dispatch activities. The role covers desktops, laptops, peripherals, and Office 365 support in a fast-paced environment.

You will handle IMAC tasks, hardware diagnostics, printer setup, AV support, and incident documentation while adhering to SLAs and maintaining knowledge base articles. Independent, proactive problem solving is essential.