On Boarding Product Owner Lead
About the job
AXA Group Operations launched a Digital Workplace program named One Workplace Program in 2019, aiming to develop and roll out modern products throughout the group. Within this program, the Devices Product line focuses on the usage, coordination and implementation of modern workplace devices (Windows, Mac, Mobile) across all AXA entities, while ensuring legacy transition.
In this context, the Windows Edition is a modern managed product based on Microsoft Intune. The Onboarding teams are responsible for deploying Windows Edition to customers (AXA entities) by configuring the associated setup. We have onboarded over 65,000 users and aim to onboard as many as possible by end of 2026 and reach 160,000 users by end of 2027.
Job purpose
As the scope of the entities being onboarded increases in 2026, the Windows Edition Product Manager needs to be supported by a Lead Onboarding Product Owner, overseeing all ongoing migration projects and ensuring a role of Product Management representative in every project governance with the entities.
Responsibilities
- Ensure the right level of stakeholder management and escalation for onboarding projects and participate in all steering committees with entities
- Oversee and manage dotted‑line all 5 Onboarding Product Owners, building effective team dynamics
- Ensure entities’ requirements fulfillment does not bring deviations to the global product and bring them to the release management teams for roadmap setup when they require product evolution
- Create value for customers by prioritizing overall entity feature requirements during onboarding projects, in accordance with the Product Manager, the Release Product Owners and the overall release planning
- Consult with all Product Owners of Windows Edition and the Product Manager who drives the roadmap, in a “scrum of scrums” organization
- Ensure incidents and problems are led and managed by the relevant teams during the different project phases (UAT, pilot & deployment)
- Understand business insights and needs across all entities and onboarding teams’ scopes
- Ensure each onboarding team has requirement prioritization setup with proper release planning, aligned with stakeholder’s requirements
- Manage stakeholder expectations through proper requirement prioritization towards Release PO’s and communication channels
- Work on risk reduction and ensure proper escalations are made to the Product Manager
- Act as the Product Manager representative in entities’ project governance (steering committees)
- Identify key partners and stakeholders
- Sit at supplier’s governance (Microsoft Mission Critical, Managed Services Steering committee…), leading Windows Edition topics
- Be the Product Manager backup when needed
- Help build business cases by establishing, with the onboarding PO’s, proper scoping of each project
Qualifications
- Minimum 10 years of experience in project/program/product management
- Minimum 4 years of experience in agile methodology, acting as a Product Owner or Product Manager
- Customer‑centric, drives results
- Relational and organizational qualities, autonomy
- Analytical and synthetic mind
- Editorial skills
- Fluency in English essential
- Functional knowledge of Workplace/MDM solutions and IT domain
- French a nice to have
What we offer
We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.
About the entity
AXA is becoming a sustainable tech‑led company. At AXA Group Operations we are one of the major catalysts for this transformation. We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.
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