Nurse Educator & Quality Assurance Specialist (Contractor)
Overview
Everlywell is a digital health company pioneering the next generation of biomarker intelligence—combining AI-powered technology with human insight to deliver personalized, actionable health answers. We transform complex biomarker data into life-changing insights—seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens.
We are seeking a clinically experienced and detail-oriented Nurse Educator & Quality Assurance Specialist (Contractor) to support provider education and ensure high-quality clinical documentation and consults across our care delivery ecosystem. This contract role will focus on educating our interdisciplinary provider network – including physicians, nurse practitioners, nurses, and medical assistants – on best practices, documentation standards, and evolving clinical workflows. In parallel, you will conduct clinical quality reviews of telehealth consults and documentation to promote consistency, safety, and regulatory compliance.
Education & Training Responsibilities
- Deliver onboarding, orientation, and skills training for new clinical team members across multiple roles
- Create and update training resources (e.g., presentations, SOPs, job aids) for internal use
- Conduct periodic refresher trainings or workshops based on emerging trends or observed gaps
- Assist with provider questions regarding workflows, documentation, or standards of care
- Collaborate with operations, compliance, and clinical leadership to ensure training materials are aligned with current practice and regulatory expectations
Quality Assurance & Documentation Review Responsibilities
- Perform retrospective chart reviews of provider consults, documentation, and care notes
- Evaluate documentation for clinical accuracy, completeness, professionalism, and adherence to internal protocols and external standards (e.g., CMS, HEDIS, HIPAA)
- Identify patterns in documentation deficiencies or clinical deviations and flag opportunities for training or system improvements
- Support the implementation of quality initiatives and feedback loops for continuous improvement
Required Qualifications
- Registered Nurse (RN) or APP (NP/PA) with active, unrestricted license in the U.S
- Minimum of 5 years of clinical experience, with at least 2 years in an education, quality, or supervisory role
- Experience with telehealth, outpatient, and diagnostic care settings preferred
- Familiarity with clinical documentation standards, quality improvement principles, and adult learning methods
- Working knowledge of risk adjustment documentation requirements, including familiarity with HCC coding principles, MEAT criteria, and best practices for capturing chronic and complex conditions in provider documentation
- Strong attention to detail, excellent communication skills, and ability to give clear, constructive feedback
- Proficiency with digital tools such as Google Workspace, EMRs/EHRs, and learning management systems
Preferred Qualifications
- Experience in a startup, virtual care, or fast-paced healthcare organization
- Background in compliance, utilization review, or peer review is a plus
- Prior experience training multidisciplinary teams
Employment Details
- Employment type: Contract
- Job function: Health Care Provider
- Industries: Wellness and Fitness Services