Network Support Specialist

Job Description – Network Survey / Hands & Feet Support Engineer

Activity Date: Based on Engineer availability

Reporting Time: 09:00 AM Local Time

Number of Engineers Required: 1 Engineer

Scope of Work

1. Site Access & Security Verification
   • Register site entry and comply with local access procedures.
   • Verify site access requirements, restrictions, and escort policies.
2. Location Documentation
   • Capture GPS coordinates of the site.
   • Identify and photograph the main network demarcation point.
   • Document the location of the communications/server room.
3. Cable Route Assessment
   • Measure and document the distance between the demarcation point and the communications room.
   • Record cable routing details and identify any installation constraints.
4. Network Rack Assessment
   • Document rack information including:
   • Rack ID
   • Rack Height
   • Occupied and Available Rack Space (U)
   • Installed Device Types
   • Verify rack condition and stability.
   • Capture clear photographs of racks and associated equipment.
5. Floor Space & Power Readiness Check
   • Measure available floor space for future installations.
   • Verify power availability, UPS systems, cooling infrastructure, and grounding facilities.
   • Record all WAN and LAN devices present onsite.
   • Document ports, interfaces, patch panels, and connectivity details.
   • Capture photographs of network equipment where required.
6. Compliance & Operational Assessment
   • Identify change freeze periods and site compliance requirements.
   • Verify access control procedures and delivery capabilities.
   • Document local language preferences, operational restrictions, and potential risks.

Tools to Carry

• Laptop
• LAN (RJ45) Cable
• Mobile Phone with Internet Access

Preferred Skills

• Network Infrastructure Surveys
• Hands & Feet Support Activities
• Network Rack & Cabling Assessments
• WAN/LAN Device Identification
• Data Center & Communication Room Audits
• Site Documentation & Reporting
• Basic Network Troubleshooting

Activity Overview

This activity involves conducting an onsite network infrastructure survey and site assessment. The engineer will gather site information, document network infrastructure, assess rack and power readiness, inventory network devices, measure cable routes, and provide a detailed report to support future deployment and operational planning activities.

• Completed site survey documentation.
• Network rack and device inventory report.
• Cable route measurements and assessment findings.
• Site photographs and infrastructure documentation.
• Final survey report with observations, risks, and recommendations.