Network Support Engineer

Key Responsibilities

Site Access & Security Compliance

Ensure proper site entry procedures are followed.

Comply with local security protocols and escort requirements.

Location Documentation

Capture GPS coordinates of the site.

Take photographs of the demarcation point and key areas.

Identify and document communication room location.

Cable Route Measurement

Measure and record the distance between the demarcation point and the communication room.

Network Rack Assessment

Document rack details including ID, height, and available/occupied rack units (U).

Identify installed devices and check rack stability.

Capture clear photographs for records.

Measure available floor space for equipment installation.

Verify power availability, UPS systems, cooling, and grounding.

Record details of WAN/LAN devices, interfaces, and ports.

Document patch panels and connectivity status.

Compliance & Operational Checks

Identify change freeze periods and compliance standards.

Verify access control procedures and delivery feasibility.

Capture language preferences and highlight potential risks.