Network Analyst

Kronospan is the world's leading producer of wood panel products including MDF, OSB, Particleboard, and Laminate Flooring. We are state‑of‑the‑art, automated, and visionary. We are sustainable and eco‑friendly. We are worldwide and we are American Made. We are Kronospan.

Main duties and responsibilities

The Network Analyst is responsible for overseeing data networks to ensure proper maintenance and security, including patches and system updates. Duties include working with other IT staff and company employees to identify network or computer system needs, overseeing the installation of new hardware or software, and using employee feedback to isolate issues.

• Fully support, configure, maintain and upgrade corporate networks
• Consistently monitor and troubleshoot network stability and performance
• Ensure network security and connectivity
• Provide support for all telecommunication equipment
• Prepare, implement and monitor disaster procedures and recovery
• Resolve problems reported by end users
• Define network policies and procedures
• Specify system requirements and design solutions
• Maintain computer networks and systems including software, VPNs, routers and other physical hardware
• Maintain corporate Wi‑Fi networks for security and connectivity issues
• Utilize diagnostic tools, service aids and other product information to resolve equipment failures
• Configure and maintain Cisco and HP network hardware including switches and firewalls
• Maintain monitoring system and elevate issues for resolution as necessary
• Write technical support documentation for network systems and applications
• Attend all necessary training courses to remain current in all aspects of information technology
• Understand IT policies and procedures and communicate/train on these policies and procedures to the user community
• Complete all required safety training as required, complying with established deadlines

Requirements

• High school degree (Bachelor's or Associate's degree preferred)
• CCNA or other network specialty
• Experience configuring and maintaining Cisco and HPE network hardware including switches and firewalls
• Excellent written and verbal communication and presentation skills
• Flexibility to handle continually changing priorities/demands
• Strong customer orientation
• Strong team player with a commitment to company values
• Excellent math skills
• Ability to manage multiple tasks and projects efficiently in a fast‑paced environment
• Strong computer skills, especially Microsoft Word, Outlook, Excel, PowerPoint, and the Adobe suite of products
• Excellent attendance record
• Demonstrated high energy level, strong work ethic, and positive approach to problem solving
• Ability to work and interact with associates/departments throughout the organization

What will put you ahead

• Knowledge of networking services and common networking protocols
• Computer proficiency and understanding of various types of hardware
• Ability to problem‑solve and think critically
• CCNA or other network certifications
• Attention to detail
• Strong communication skills
• Project management skills

What we offer

As a company dedicated to its associates, we offer numerous benefits and advantages:

• Growth opportunities, domestic and international, with the world's leading producer of wood panel products
• Work in a diverse, inclusive environment with colleagues from around the world
• A highly competitive benefits program including affordable medical, dental, and vision plans
• Company‑paid life and short & long‑term disability plans
• Supplemental life, critical illness and accident plans for you and your family
• 401(k) retirement plan with company match
• Paid time off including a generous paid vacation plan and holidays after 90 days
• ‘Life of Career’ training opportunities through our global or local KronoAcademy
• Uniform & reimbursement for safety boots & prescription safety glasses and company‑provided tools

What to send our way

• A cover letter along with your resume, highlighting your education, experience and skills.

Location

Anniston