Multimodal AI Content Expert (AI Community)

About the Role: At TELUS Digital , we are teaching AI to see, hear, and understand the world just as humans do. As a Multimodal AI Content Expert in our Global Community, you are at the forefront of the most exciting frontier in technology. We are moving beyond text‑only models to create AI that can reason across images, videos, and audio in real‑time. We look to you to ensure these complex, multi‑layered outputs are accurate, contextually aware, and culturally resonant. At TELUS, you are helping to build the "eyes and ears" of the next generation of artificial intelligence.

What You’ll Do (Key Responsibilities):

• Cross‑Modal Verification: Evaluate the relationship between different data types (e.g., verifying if an AI‑generated video perfectly matches a complex text prompt).
• Visual‑Semantic Analysis: Audit image and video datasets to ensure the AI correctly identifies complex objects, spatial relationships, and subtle cultural nuances.
• Temporal & Contextual Auditing: Review long‑form video content to ensure the AI maintains logical consistency and "memory" from the beginning of the clip to the end.
• Multimodal Safety & Bias Detection: Identify safety risks that only appear when media are combined (e.g., an image that is safe on its own but becomes harmful when paired with specific text).
• Instruction Tuning for Media: Help design complex prompts that teach models how to describe visual scenes with high technical or artistic precision.

Mandatory Qualifications:

• Education: Minimum of a Bachelor’s Degree in Cybersecurity, Criminal Justice, Forensic Science, or Information Security.
• Native Language: Native‑level proficiency in your primary language is mandatory to identify localized document types and regional identity nuances.
• Analytical Eye: Exceptional attention to detail, specifically in identifying pixel‑level anomalies in digital images.

Assessment:

In order to be hired into our community, you’ll go through a subject‑specific qualification exam that will determine your suitability for the position and complete ID verification.